Here's how to answer the question, “How can I know what I think till I see what I say?” attributed to Graham Wallas and E.M. Forster. https://t.co/gcNT9cBQq4
"It is unreasonable to expect disengaged, disgruntled or otherwise disillusioned employees to deliver the type of service that will lead customers to fall in love with your brand." Ron Johnson #QSMFridayQuote
“I asked, ‘What would you like me to do when you feel stuck?’
She said, ‘Do what you do best. Ask questions. Help me find an answer.'” Peter Drucker #QSMFridayQuote#FacilitationWeek
"When I grow up I want to be a facilitator." I never said those words but happily that's what happened as my career evolved. I'm proud of my work as a facilitator and honored to be part of the international facilitator community. @IAFacilitators@FacWeek https://t.co/0Uh0EMtqqs
"During my 87 years, I have witnessed a whole succession of technological revolutions; but none of them has done away with the need for character in the individual, or the ability to think." Bernard Baruch #QSMFridayQuote