SydMarNi

[SydMarNi @SydMarNi]

@WolvesHelp It says in bold towards the bottom of the email, direct debit will automatically renew, which is normal.

[SydMarNi @SydMarNi]

@elonmusk My Tesla Model 3 has critical system failures—GPS, cameras, and Autopilot down for weeks. This is a major safety risk. No appointment has been offered yet, despite contacting support for days! Please help resolve this ASAP. #TeslaSupport #Urgent

[SydMarNi @SydMarNi]

@Garynuman249 I hope you manage to get some but if not enjoy every moment with your father!! ❤️

[SydMarNi @SydMarNi]

@DG95Official Great experience!! Why did they stop?

[SydMarNi @SydMarNi]

@DG95Official @BBCSouthWeather #snowman #snow #dg95 👏

[SydMarNi @SydMarNi]

@DG95Official Your loyalty is incredible Dom! Fingers crossed when lockdown ends you have a fabulous year. Keep posting your videos and have fun!!

[SydMarNi @SydMarNi]

@virginmedia I have literally used every method of contact since last Monday; call centre (2 numbers) text service, forum, online chat, complaints. Apart from on here I’ve had zero response.

[SydMarNi @SydMarNi]

@virginmedia As a new customer I have ordered virgin broadband. Then the install date changed to NaN, no reasons why just a text, online chat won’t help, been on the phone for an hour with no answer and no response to my complaint. Not the service I was expecting...

[SydMarNi @SydMarNi]

@Itzmanimal @virginmedia My friend lives 6 doors down and gets 100mb no problem and it’s been extremely consistent. Tearing my hair out here though 😡

[SydMarNi @SydMarNi]

@flynn_elaine @virginmedia That’s all you get though. No one tells you anything. I’m so frustrated! Moved house and no internet connection, my phone signal is so poor, literally get signal in two areas in the house. They sign you up, give you dates, then change them, change them again and again 😡

[SydMarNi @SydMarNi]

@virginmedia And to think I was tempted to upgrade to the full TV package also 😩

[SydMarNi @SydMarNi]

@virginmedia Over 8 hours since I text the service you recommended and no call back. It said the aim was to contact me within 4 hours. Double that and still nothing at all.

[SydMarNi @SydMarNi]

@virginmedia But if I know what and when it would ease my frustration. But the original install dates and secondary install date have now both passed. As a new customer I’m totally in the dark in regards to everything. It’s left me feeling very isolated due to the current circumstances.

[SydMarNi @SydMarNi]

@virginmedia Having such poor internet access is so difficult during these times. If I new that the original dates of installation before Xmas wouldn’t be met or my other dates early January I may have opted for an alternative ISP.

[SydMarNi @SydMarNi]

@virginmedia I do appreciate your comments today, it’s more than I’ve had all week. Shame no one else can respond personally with a proper update. This is so stressful, having moved house in December I have discovered that my phone signal is really poor at the new property.

[SydMarNi @SydMarNi]

@virginmedia Tried webchat and they cannot help. Said I need to speak to the PIC team. I call the 0800 number they gave me but permanently on hold. Now webchat has an issue and won’t let me post anything. Feel at a loose end. Made a complaint had an automated response 3 days ago...

[SydMarNi @SydMarNi]

@virginmedia Spent over an hour on hold, can’t keep wasting so much time. Feel like I’ve made a bad decision...

[SydMarNi @SydMarNi]

@virginmedia My app is showing service request today, my online account is showing a date of 6/1/21 between 8am and 6pm...

[SydMarNi @SydMarNi]

@virginmedia I am so disappointed. When I signed up it gave a date of 22/12 or 23/12. But delay after delay and zero updates.