Syndeo.CX

AI Agents that talk, think and deliver. Naturally.

[Syndeo.CX @SyndeoCx]

Agentic AI: Leading with pragmatism, not hype

👀Check out our latest blog ➡️https://t.co/UIuAhLl5Pr

#CX #ContactCentre #AgenticAI #CustomerExperience #IVR

[Syndeo.CX @SyndeoCx]

Syndeo is now live on Google Cloud Marketplace!

We're making it easier than ever for enterprises to deploy AI Agents that talk, think and deliver - now directly through Google Cloud.

Read more- 🔗https://t.co/Khgo8qZLDG

@googlecloud @gcloudpartners #AIAgent #CX

[Sync NI @SyncNI]

@EndeavorIreland has selected six founder-led companies to participate in the second edition of its Northern Ireland Scale Up Programme, an initiative designed to accelerate the growth of high-potential entrepreneurs.

Managing Director of Endeavor Ireland, Aileen Hayes, said;

“We’re excited to launch a second Scale Up Programme for Northern Ireland, inspired by and building on the incredible talent we saw in our first cohort. At Endeavor, we’re committed to empowering high-impact entrepreneurs to scale their businesses and drive meaningful change across the island of Ireland. Northern Ireland’s entrepreneurial ecosystem continues to go from strength to strength, and this programme is designed to provide founders with the mentorship, strategic guidance, and global network needed to accelerate their growth. This second cohort of founders is solving problems in industries as wide as AI, heavy machinery and sports tech, and we’re looking forward to working with them in the months ahead."

Photo: Kieran McLoughlin, @Venturewave_Cap ; Catherine Ewings, @SyndeoCx, Angela Moore CBE, Virginia Distillery Company; Fiona Jelly, @QUBelfast

https://t.co/jrl56tEmtR

[Syndeo.CX @SyndeoCx]

The latest series of the #SyndeoPodcast has been a masterclass in #CustomerExperience & #AI!

12 episodes, countless insights and inspiring chats with industry leaders like Isabelle Staub, Alok Kulkarni, Simon Kriss, and more. 🚀

Missed it? Catch up: https://t.co/myjNx4cVRg

[Sync NI @SyncNI]

Nine companies from Northern Ireland have made it onto this year’s @Deloitte Technology Fast 50 list, which celebrates innovation and entrepreneurship in the technology sector across the island of Ireland.

Now in its 25th year, the programme ranks the fastest growing technology companies based on revenue growth over a four-year period.

The nine Northern Irish companies who have made it onto this year’s Fast 50 list are @fibrusbroadband , #Catagen, @SyndeoCx, @Halo, @locatealocum, @BarclayDigital, @SciLeads , @Plotboxio and @Totalmobile.

The top-placed company from Northern Ireland was full fibre broadband provider Fibrus, which took the number two position on the Fast 50 list, while three other companies – CATAGEN, Syndeo and HALO – placed in the top 10.

#DeloitteTechnologyFast50 #NorthernIreland #TechNews #TechCareers #SyncNI #Belfast #Technology

https://t.co/pyDj8KyB4j

[Syndeo.CX @SyndeoCx]

@SyndeoCx is featured in the latest @Genesys blog!
Discover how our AI Assistant with Experience Apps delivers seamless #CX across 15+ digital channels. Learn how #AppFoundry partners like us are transforming CX innovation!
https://t.co/Jo0us7oOYO
#CXInnovation #AI

[Syndeo.CX @SyndeoCx]

🎙️New Episode Alert!

🎧 The Human Touch: Jacqui Turner on Customer Experience, Training, and Brand Loyalty

Listen now - https://t.co/s2jsrxd1xa

#SyndeoPodcast #CX #AI #CustomerExperience #CX #BrandLoyalty #EmployeeEngagement #CustomerService

[Syndeo.CX @SyndeoCx]

Where is your business on the Conversational Commerce journey? Many are just starting - or haven’t begun.

Rodney Hassard & Jesse Lucas unveil their #ConversationalCommerce Maturity Model to help you assess & advance.

📽️Watch webinar highlights - https://t.co/GrRH1Exk39

[Syndeo.CX @SyndeoCx]

New Episode Alert!

🎙️Transforming #CustomerExperience through #AI: @twilio's Isabelle Staub on #Automation, Hyper-Personalization and #CPaaS Innovation 🎙️

Tune in now - https://t.co/hqRBdLXZuP

#SyndeoPodcast #CX #AI #Automation #CPaaS @oliverlennon

[Syndeo.CX @SyndeoCx]

Read our latest blog to learn how to navigate the end of your legacy IVR 👉https://t.co/vIsS86iZsO

#ConversationalAI #IVR #CloudMigration #CustomerExperience #Innovation #Nuance #Genesys #SyndeoIVACloudAccelerator #Syndeo

[Syndeo.CX @SyndeoCx]

New #SyndeoPodcast Episode Alert!

🎙️Unpacking AI's Evolution in Finance and Beyond: Insights with Dr. Michael Kollo🎙️

https://t.co/kIvZIdnxhj

#CX #AI #AIinFinance

[Syndeo.CX @SyndeoCx]

OUT NOW!

Reimagining #CustomerExperience and the Future of #BPO: #AI #Voice and Beyond with Ray McDiarmid 🎙️

Tune in here - https://t.co/uOWR0GgMz4

#SyndeoPodcast #CX #AI #GenerativeAI

[Syndeo.CX @SyndeoCx]

Are you a @Genesys Engage and @NuanceInc customer concerned about recent end-of-life announcements?

Check out the video below ⬇️

Learn more and speak to our experts -https://t.co/5NZH9F92P9

#IVRMigration #CloudTransformation
#CustomerExperience #GenerativeAI
#CXInnovation

[Syndeo.CX @SyndeoCx]

Is your company stuck in analysis paralysis?

Bruce Pollock, @NICELtd , sheds light on the challenges of #AI adoption in #customerservice and the dangers of analysis paralysis.

🎧 Watch the full episode: https://t.co/AsKDuO4kVj

#AI #CX #CustomerExperience #AnalysisParalysis

[Syndeo.CX @SyndeoCx]

New Podcast Episode Alert!

🎙️#AI, #Analytics and the Future of #CustomerExperience with @BrucePollock @NICELtd

🎧https://t.co/oYKZqZv0kl

#AI #CX #SyndeoPodcast

[Syndeo.CX @SyndeoCx]

Join us for an exclusive webinar where industry experts will walk you through the essential steps to mastering #ConversationalCommerce.
View more and register - https://t.co/MWSsr2nGI4

[Syndeo.CX @SyndeoCx]

In our latest blog, inspired by insights from @justnaomh and her work with dara & co, we explore the ethical implications of #AI development and the importance of putting people first. - https://t.co/mo9f1sxKzX

#EthicalAI #TechForGood

[Syndeo.CX @SyndeoCx]

New Podcast Episode Out Now!

🎙️AI for Wellbeing: Insights from Tech Entrepreneur Naomh McElhatton @justnaomh

🎧- https://t.co/cuVJ525uNJ

#SyndeoPodcast #AI #TechForGood #DigitalWellbeing #STEM

[Syndeo.CX @SyndeoCx]

Is Your Brand Ready for AI? Exploring the stages of AI Adoption
Our latest #blog, featuring insights from Chris Gillen, CEO of @ACloserLookCX breaks down the phases of #AI adoption and explores the impact this tech will have on brands. - https://t.co/MKq7cNs9Zg

#CX #AI

[Syndeo.CX @SyndeoCx]

🎙️NEW EPISODE HAS DROPPED!

Navigating AI's Phases of Adoption and its Future Impact with Chris Gillen, @ACloserLookCX - Part 2

Listen to full conversation - https://t.co/cA8orxL2hh

#AI #CX #SyndeoPodcast