Our mission to make the world a more Customer-Centric place continues. We love this quote from @FlyAirNZ Head of Airline Programmes Kerry Reeves: “The question is never ‘can we do this’ but instead ‘is it right to do this for our customers?" Perfect! #CustomerExperience
Must see Ted Talk. 6.6m people have already watched it but maybe not you. Neuroanatomist Jill Bolte-Taylor describes her personal experience of stroke from the inside and the incredible learning that came from it. https://t.co/KRqMz3wZ5H
For everyone out there with a goal they want to hit or a dream they want to make come true, here's wishing you a #BigWednesday. Make today count!!! #Motivation
Simple messaging with thoughtful creative aesthetics creates a brand experience your employees and customers will love to be a part of again. Let's avoid the clinical designs and adopt a customer centric approach to keep people informed, relaxed and enjoying your space #design
Hosted Dave Anderson (@DaveAnderson100) when he toured the UK some 18 years ago. His straight talking ,hard hitting messages stayed with me and I still quote him today. Here he is today on leadership after Covid-19. https://t.co/nwjW1Sygiz #leadership
Working From Home? The good people at @TTIsuccessinsightsuk are offering a free helpful DISC tool that gives valuable tips for you personally to excel in the home working environment. Really useful. Here’s the link: https://t.co/wSbgfHanNb #homeworking#remoteworking
So exactly how much do you take away from our 2-day intensive Decision Making course? This is one delegate’s take away. Most of all you make more decisions of a higher quality so much faster. #decisionmaking#business#training#learning
Love this quote from William Blake. Reminds me that we are not here to follow but to lead. Following is easy and requires little thought or effort. Leading requires your imagination, belief and total commitment. #motivation#leadership
This fun look at Customer Centric relationships in business is up on LinkedIn. It's called "How To Find Love, a customer centric love story". Hope it makes you smile and sparks an idea. https://t.co/Cdm6uPGBkP #customercentric#customercentricity#customerrelationships#cx
Time To Talk Day 2020! Great to see the guys in the office using these cards courtesy of Sussed to raise awareness of conversations around mental health. We are also having a bake sale to raise money for our charity @MindinHarrogate. Link in comments to donate.
Farewell beautiful and vibrant Hong Kong. Such energy and optimism in the place and the delegates at this week’s #DealingWithChange event. The feedback is brilliant and we can’t wait to come back to share more learning (forever). #HaveLearningWillTravel 🙏🇭🇰
More images from beautiful Santiago, Chile after a most rewarding #DealingWithChange course with delegates from throughout South America. Have learning, will travel!
Last weeks #ViewFromTheTrainingRoom . Can you guess the city? We had 32 amazing future leaders completing the last of 4 modules built around Customer Centricity. Brilliant people, a brilliant experience. #CustomerExperience