TCHGroup

Delivering award-winning customer experiences by combining talent, data and technology. #BPO offices in the UK & SA

[TCHGroup @TCHGroupBPO]

National Pi Day = Pie Your Manager Day at TCH! 🎯 Our team earned the chance to pie their manager through incentives & donations – and it was a sweet success! 🍰 Big thanks to everyone who joined in & made it a blast, all while supporting a great cause! 📸 #PiDay #TCHFun

[TCHGroup @TCHGroupBPO]

Celebrating Employee Appreciation Day at TCH! 🌟
We took the time to recognise and celebrate the amazing colleagues who inspire and support every day! 🙌 THANK YOU to our incredible team—you are the heart of TCH! Check out a snapshot of the heartfelt messages shared! ❤️

[TCHGroup @TCHGroupBPO]

Merry Christmas from all of us at TCHGroup. We want to take a moment to thank our TCH Family, clients, collaborators, and partners for making this year a success. Here's to 2025!

[TCHGroup @TCHGroupBPO]

Communication is key—on & off the pitch!

Through the Gamechanger Programme, Ospreys players are learning to:
👉 Communicate under pressure
👉 Understand themselves & others
👉 Lead with teamwork

Skills for rugby, business & life! 🌟

[TCHGroup @TCHGroupBPO]

A great way for the family to keep fit over the holidays #Ospreys #TogetherAsOne

[Ospreys @ospreys]

Download the Ospreys Hub App, powered by
@SonyUKTEC 📲

With exclusive offers, training videos for players & coaches, this is your chance to elevate your Ospreys experience.

🤖 https://t.co/SgFIrScSmu
🍎 https://t.co/60lsoWDEIB

#TogetherAsOne

[TCHGroup @TCHGroupBPO]

Life skills = lasting change. 🌟 Our Gamechanger Programme builds confidence and transferable skills to unlock real opportunities in Rugby and beyond. Hear from Dai Phipps on what makes this programme so impactful.
DM us to learn more!

[TCHGroup @TCHGroupBPO]

Wellbeing isn’t a buzzword—it’s our priority. 💙 From our 'Cuppa with Abii’ to free gym memberships, financial advice, & community groups, we’re prioritising holistic health.

Learn more about how we’re building a culture of care: https://t.co/EaBqniG0DB

#WellbeingAtWork

[TCHGroup @TCHGroupBPO]

WORK WITH US! 🌟 Now hiring in SA:

L&D Facilitator – Train & inspire growth.
Sales Team Leaders – Lead with passion.
Sales Advisors – Craft amazing customer experiences.
Join a team that supports and empowers you.

Apply now: https://t.co/2ztwQP4fRb

#Durban #Hiring

[TCHGroup @TCHGroupBPO]

In a tech-driven world, true success blends the best of tech with a human touch. At TCHGroup, we balance both to deliver standout service. 💡

Here are our tips: https://t.co/M22sbeqEYg

#CustomerService #BPO #HI #AI #Technology

[TCHGroup @TCHGroupBPO]

⚡️ Energy Sales Advisors Wanted, Swansea⚡ NEW job with great earning potential and growth?
💸 £11.50/hour (increases after probation)
📈 Bonuses for top performers
🔹 Outbound calls to customers interested in energy quotes
🔗 https://t.co/LZAlevDNwU

#EnergyJobs #SwanseaJobs

[TCHGroup @TCHGroupBPO]

When was the last time you pushed yourself? As #MikeRuddock says, "The moment you stand still as an athlete, you're overtaken." The #Gamechanger programme, sponsored by SGiL Link CIC, helps elite players build skills for life on and off the field. @ospreys

[TCHGroup @TCHGroupBPO]

We're #Hiring!

We’re looking for talented people to join our team in Sales roles:

🌍 Travel Sales
⚡ Energy Sales

Apply on our website! Successful applicants will be invited to an assessment at our #Swansea office. https://t.co/2ztwQP4fRb

We can’t wait to meet you.

[Cnect Wales @cnectwales]

The judges were so impressed with the standard of entry that we have not one, but two Gold Winners Trainer of the Year!

Congratulations to Neil Evans, @AdmiralUK & Hannah Davies, @TCHGroupBPO who have both been crowned Gold Winners! 🤩#cnectwalesawards

[Cnect Wales @cnectwales]

This award celebrates centres that prioritise their people and culture at the core of their operations. Congratulations to our finalists:
@SSCL_UK
@Sky
@nfum
@Lenvi_Tech
@Deloitte
@TCHGroupBPO
@alcumusgroup
@LBGplc
@AdmiralUK

Thanks @clever_nelly for sponsoring this award.

[TCHGroup @TCHGroupBPO]

Great athletes make smart decisions under pressure! With Mike Ruddock’s experience, the #GamechangerProgramme was crafted to elevate the skills of @ospreys players.

[Cnect Wales @cnectwales]

Congratulations to the finalists for the Best Technology & Digital Initiative:

@TargetGroupLtd Mortgage Hub
@CapitalonTap Blaise
@TCHGroupBPO Marketing/Hubspot
@StarlingBank
@AldermoreBank
@VirginAtlantic
@DVLAgovuk
@SSCL_UK

Thank you to @Deloitte for sponsoring this award!

[Cnect Wales @cnectwales]

Congratulations to the Finalists for the Business of the Year Award:

✨ @CapitalonTap
✨ @CGI_Global
✨ @landg_uk
✨ @SSCL_UK
✨ @TCHGroupBPO
✨ @veezugroup

Thanks to @wearejomopeople for sponsoring this award. #innovation #customerexcellence #cnectwalesawards #recognition

[Ospreys @ospreys]

The @CommunityOsprey Tackle programme shows youngsters the options they have post-school.

There's no place better to take them than to @TCHGroupBPO: an organisation that truly cares for their staff & can train anyone.

Find your career @TCHGroupBPO 💼

📺 https://t.co/BLavAKZbiF

[Ospreys in the Community @CommunityOsprey]

At a loose end to entertain the kids this August? 🏉

We're taking our camps on the road to a rugby club near you 🖤

Spaces limited on a number of camps already, so don't delay in booking your spots 👇

https://t.co/FH8Bm3iCgu

#MoreThanRugby

[TCHGroup @TCHGroupBPO]

Technology amplifies human behaviour, not changes it.

We think that AI has its place in contact centres but can't replace human touch.

So how you do balance both? Here's what we think: https://t.co/o69tqF3XBL

Thoughts?

#AI #ContactCentre #HumanTouch #BPO