@2Kazmi This is not an isolated event. It can be avoided by bringing in QUALIFIED folks who understand different aspect of tourism, policy making and stricter implementation in Pakistan. Now letโs discuss how this can be avoided in future.
@CapitalCath @jharvey613 @OttawaBev@mcroc @CapitalGD @ottawalesley Exactly! It all falls into customer "experience" lifecycle. Measures have to increase experience. Test-&-learn is the key until set.