Shawn Reed

Posts are my own

[Shawn Reed @THD_SReed]

#DreamTeam2217: The VOA Committee started the new fiscal year (Feb 2024) by getting the conversation started. Open Door Policy, Opening/Closing Meetings and in so many other ways; your Leadership and VOA Teams are here for you.

[Shawn Reed @THD_SReed]

#DreamTeam2217: Often cashiers are the only contact our customers have with our associates. Because of this; cashiers must GET the importance of Excellent Customer Service. These ladies; Angela, Tammy and Tamera; continue to Deliver On The Orange Promise. Thank you so much!!!

[Shawn Reed @THD_SReed]

#DreamTeam2217: Tis the Seasonal season and they have been rocking Excellent Customer Service. Garrett, Robert and Chantal were recently mentioned in the VOC for going above and beyond! Thank you for Delivering on The Orange Promise.

[Shawn Reed @THD_SReed]

#DreamTeam2217: How do you grow your online business? Excellent Customer Service! Our Service Desk (Heather, Amber, Liz and Bethany) have been rocking the VOC mentions this month! Thank you for supporting our online growth! Keep up the amazing work!!

[Shawn Reed @THD_SReed]

#DreamTeam2217: Being the Opening CXM provides you glimpses of the beauty of nature. These beauties hangout around the store.

[Shawn Reed @THD_SReed]

#DreamTeam2217: Camron and Sandy (ProDesk) GET the importance of Excellent Customer Service. Thank you for Putting Customers FIRST!!

[Shawn Reed @THD_SReed]

#DreamTeam2217: Merry Christmas from The Leadership Team. We appreciate all the hard work you out in day in and day out.

[Shawn Reed @THD_SReed]

#DreamTeam2217: Merry Christmas to the 2217 family. I appreciate all the hard work you have put in this year!

[Shawn Reed @THD_SReed]

#DreamTeam2217: Every week when the surveys are counted; we can always count on Doris to have the customer’s vote for GOLD STAR Cashier!! Thank you so much for everything you do for our customers!

[Shawn Reed @THD_SReed]

#DreamTeam2217: We have the perfect people to Deliver on The Orange Promise… the OFA and Service Desk Team at 2217: Sam, Bethany. Amber, Kaden and Isaiah are there with a smile and a smooth transaction. Keep up the amazing work!!

[Shawn Reed @THD_SReed]

#DreamTeam2217: Super D (D96) won The PocketGuide 100% Club Monthly Drawing. Thank you for keeping Training a priority.

[Shawn Reed @THD_SReed]

#DreamTeam2217: Liz (D31) has been rocking Excellent Customer Service! Thank you for everything you do to ensure our customers leave the store happy!

[Shawn Reed @THD_SReed]

#DreamTeam2217: Michael (D70) has been receiving a lot of VOC recognition this month! I appreciate everything you do for our customers!

[Shawn Reed @THD_SReed]

#DreamTeam2217: A store needs Lead By Example Leaders to be successful; I’m proud to report my team GETs that! Kathy (CXM), Matt S (FES), Dan G (Merch DS), Amber (Serv Desk Sup) and Sandy (Pro Sup) all brought home the VOC GOLD! Keep inspiring our next generation of Leaders!!!

[Shawn Reed @THD_SReed]

#DreamTeam2217: I’m so proud to have Lead By Example Leaders in my store. Dept Sups; Sandy, Dan G and Amber; GET what Excellent Customer Service is. Thank you all for Doing the Right Thing—even when no one is looking!!!

[Shawn Reed @THD_SReed]

#DreamTeam2217: The Front End is engaged! Thank you Tamera (HC), Doris (Pro Cashier) and Matt S (FES) for leading the way!!!

[Shawn Reed @THD_SReed]

#DreamTeam2217: The PRO Team is engaged with Excellent Customer Service. Doris (Pro Cashier), Camron and Dan N (PASAs) and Sandy (Dept Sup). Thank you for all you do for our Pro Customers. You are ProXtra!!! .

[Shawn Reed @THD_SReed]

#DreamTeam2217: Have you met TRISH? She’s been rocking Customer Service as the Pro Paint Specialist. Thank you for putting Customers FIRST! ⁦@DanielMooreTHD⁩ ⁦@coachplank⁩ ⁦@JohnnyTBush⁩

[Shawn Reed @THD_SReed]

#DreamTeam2217: The Queen of VOCs, Doris, has been at it again. Last week we challenged our associates to get 5 VOC mentions in 1 week and earn a HOMER. Doris delivered!!! Way to go!!! ⁦@DanielMooreTHD⁩ ⁦@coachplank⁩ ⁦@JohnnyTBush⁩

[Shawn Reed @THD_SReed]

#DreamTeam2217: This week’s morning activity: inventory prep! Great job team working on shelf maintenance and on-hand verifications! Great job Creating Shareholder Value. ⁦@DanielMooreTHD⁩ ⁦@coachplank⁩ ⁦@JohnnyTBush⁩