The Independent Pharmacy

Fully regulated online pharmacy trusted by over 1 million patients. The safe, discreet & easy way to buy your treatments online.

[The Independent Pharmacy @TIPh_uk]

@3764rkugj I’m sorry you’re not happy with the outcome of our decision. Our team have replied to your email with more information about your circumstances.

[The Independent Pharmacy @TIPh_uk]

Take control of your health today! Begin your patient assessment and receive the medical assistance you require.
Completing the assessment takes less than 3 mins and you can choose from over 700 treatments tailored to your needs. https://t.co/f8lRsuplkv

[The Independent Pharmacy @TIPh_uk]

@3764rkugj Good morning,

I am sorry to hear you have experienced delays, we are keen to help.

Please can I ask for you to reach out to the customer service team at [email protected] so we can advise further?

We look forward to hearing from you.

[The Independent Pharmacy @TIPh_uk]

@kellythe4th @RoyalMail Hi Kelly,

Thank you for reaching out.

We are keen to help, please contact us via [email protected] and we will be happy to advise further.

We look forward to hearing from you.

[The Independent Pharmacy @TIPh_uk]

@johnsteele83 Hi John​,

Thank you for your kind words, we appreciate you taking the time to share your experience.

You are welcome to voice your feedback via either the Trustpilot or Google review invite, that you will shortly receive.

We are keen to learn from any customer insight, to c...

[The Independent Pharmacy @TIPh_uk]

@drnaeemchaudry Due to customs regulations, we are unable to deliver outside of the UK or provide treatment for patients who are not based in the UK. 

This includes delivery to forwarding companies or to friends and family within the UK intending to forward treatment to the patient.

We woul...

[The Independent Pharmacy @TIPh_uk]

@NatashaHew59041 Thank you for taking the time to contact us.

Unfortunately our phone lines have been extremely busy.

Please feel free to email us directly on [email protected] and we will respond promptly.

[The Independent Pharmacy @TIPh_uk]

@AdewaleS77491 @EmmausUK Hi Adewale, Thank you for your message. I am afraid due to customs regulations, we are unable to deliver outside of the UK or provide treatment for patients who are not based in the UK. We would encourage you to access continued services/support within your own country and we ...

[The Independent Pharmacy @TIPh_uk]

@fifijo5 Thank you for getting in touch. Please can you contact our support team at [email protected] and I will be happy to provide instructions on how to apply this.

[The Independent Pharmacy @TIPh_uk]

@s1eepyhollow - If you are still experiencing issues with sending an email, please contact me on 0333 2200 519 (Option 1).

I look forward to speaking with you.

[The Independent Pharmacy @TIPh_uk]

@s1eepyhollow Thank you, that would be appreciated.

Could I also kindly ask that you put your user name from X in the subject box of the email please?

Many thanks

[The Independent Pharmacy @TIPh_uk]

@s1eepyhollow Hi,  

I am Kelly, the customer service manager here at The Independent Pharmacy. 

I am sorry to hear of your experience and we are keen to discuss this with you.

Could you please send an email to [email protected] and include your contact details, so we c...

[The Independent Pharmacy @TIPh_uk]

@nickholding01 Hi ,

I am sorry to hear that you have experienced difficulties when attempting to complete your order.

Our support team have contacted you to help resolve this directly

[The Independent Pharmacy @TIPh_uk]

@Afridi10938753 Regrettably, due to customs regulations, we are unable to provide treatment for patients who are not based in the UK. This includes delivery to forwarding companies or to friends and family within the UK. 

We hope that you are able to access support locally.

[The Independent Pharmacy @TIPh_uk]

@Afridi10938753 Please could you let me know a little more about the skin problem that you are experiencing? Could you send me a photograph of the affected area to help our clinicans advise you? 

Please could you also let me know if you have a residential address in the UK as we are only...

[The Independent Pharmacy @TIPh_uk]

@Afridi10938753 Thanks for getting in touch, our clinicians are happy to give you some advice to help. 

Please could you let me know your contact number and preferred time and I will arrange for our clinicians to give you a call to discuss this further and offer some recommendations.

[The Independent Pharmacy @TIPh_uk]

@Karen8888111 Hi I'm very sorry to hear this. Our support team contacted you to resolve this with you yesterday but if there was anything else you required please do let me know

[The Independent Pharmacy @TIPh_uk]

@guli50109 I'm sorry to hear that your experience with DPD hasn't lived up to our normally high standards and I apologise for any inconvenience caused.

Our support team have already been in contact with you to resolve, but please let me know if you required any additional support.

[The Independent Pharmacy @TIPh_uk]

If you're tired of itching, congestion, and a runny nose caused by allergic rhinitis, Beconase is here to provide effective relief. This steroid nasal spray targets inflammation and itching inside the nose, combating the discomfort caused by hay fever.
https://t.co/zyOAdbqxGY

[The Independent Pharmacy @TIPh_uk]

@Livingstone_UK Hi Michael
I'm thrilled to hear that you're happy with how quickly you can place an order
The courier has let me know that your parcel was delivered earlier this morning, and I hope that your treatment helps your symptoms
If you required anything else, please let me know