Tikola Kaye

[Tikola Kaye @TKMcCree]

@smc429 A bad nightmare…

[Tikola Kaye @TKMcCree]

@Babywwir E- 0%

[Tikola Kaye @TKMcCree]

P8 @AppleSupport @Apple Apple, you need to do better. I would like to hear from a supervisor regarding this major situation. #CustomerService #Apple

[Tikola Kaye @TKMcCree]

P7 @AppleSupport @Apple Companies like this get so “big” they don’t feel like they have to value the customer, and I feel that. After three wasted hours, I left without the iPad I needed. This experience is incredibly disappointing for a company that charges premium prices.

[Tikola Kaye @TKMcCree]

P6 @AppleSupport @Apple The Apple Care associate I spoke with on the phone heard this rude response from the in store associate and said “that it is not good customer service. “ I pointed out, “No, it’s not, but that’s how I’ve been treated today in this store”

[Tikola Kaye @TKMcCree]

P5 @AppleSupport @Apple One associate attempted to help but seemed new and overwhelmed, while the rest of the staff acted indifferent to my situation. I felt completely dismissed and disrespected.

[Tikola Kaye @TKMcCree]

@AppleSupport @Apple Additionally, when I attempted to make the purchase, an error message popped up that no one was able to help me with. This left me frustrated and confused while trying to track down the merchandise I needed.

[Tikola Kaye @TKMcCree]

@AppleSupport @Apple “all I got is for you to go home and come back tomorrow.” This clearly indicates they didn’t even bother to call, because we all know that tech support doesn’t respond that way.

[Tikola Kaye @TKMcCree]

@AppleSupport @Apple During my ordeal, the last customer care representative I spoke to provided the in-store staff with an internal tech support number to resolve the issue. However, they claimed they had never heard of it and returned with the ridiculous response of

[Tikola Kaye @TKMcCree]

P4. To make matters worse, the in-store staff told me to call support, while the phone representatives insisted it was an in-store issue. This back-and-forth is unacceptable. Apple should not be making this so difficult for customers who have already paid for products.

[Tikola Kaye @TKMcCree]

Pt 3 @AppleSupport @Apple Now I’m left questioning whether I should be warning others not to buy gift cards because they might not work when you need them!

[Tikola Kaye @TKMcCree]

@AppleSupport @Apple

P2After driving 40 minutes to the store, I wasted three hours trying to buy an iPad I urgently need for work. Instead of a straightforward transaction, I was told my gift card balance was “ineligible.” This is absurd, especially since I used it successfully

[Tikola Kaye @TKMcCree]

PT 1 AppleSupport I need to express my absolutely infuriating experience at the Apple Store in South Park Mall, Charlotte, NC today. Just two days ago, I made a point-of-sale purchase using my $1,000 account balance, and I expected a seamless experience today. And you DMs areoff

[Tikola Kaye @TKMcCree]

@andy_lion007 Why are we talking about him- he’s not the president!

[Tikola Kaye @TKMcCree]

@itsdeaann Oh they definitely don’t want that out. Daddy will have their heads!

[Tikola Kaye @TKMcCree]

@HiltonHotels since Covid your customer service has been sub par. There is very little regard for the customer experience after we pay these high premiums— if on a resort it’s even more$$. Sending premium paying customers on a shuttle ride to do laundry was not on my list.

[Tikola Kaye @TKMcCree]

@PattyMurray We keep talking about this man and giving him this energy. She should be dragged out of the White House and be stripped of his office. We are giving him exactly what he wants a microphone and an amplified platform. All politicians R and D need to stop gaslighting American ppl

[Tikola Kaye @TKMcCree]

@instashoppers Why is it that you can not implement scheduled shopping like Flex? The shopper app is not efficient and is a huge waste of shoppers time waiting around to catch orders. Has this been a consideraation? There has got to be a better system.

[Tikola Kaye @TKMcCree]

@Jvnior Are we talking about the US involvement?

[Tikola Kaye @TKMcCree]

@LegacySportsBet @RpsAgainstTrump Great! Then you go and leave our sons alone.