Ticketmaster Fan Support

US & Canada Ticketmaster Fan Support, 9am-11pm est.

@TicketmasterCS UK
@ServicioTM Mexico
@TMIrelandHelp Ireland
@Ticketmaster_AU Australia

[Ticketmaster Fan Support @TMFanSupport]

Ticketmaster Fan Support

@TMFanSupport US & Canada Fan Support - 7 days a week, 9AM - 11PM ET.
@TicketmasterCS for UK events.
@ServicioTM for Mexico events.
@TMIrelandHelp for Ireland events.

Most of the answers to your questions can be found https://t.co/jLEh0o2Rkb

[Ticketmaster Fan Support @TMFanSupport]

@gaven_mattson Hey 👋 We’d like to look into why only your parking pass is showing. Please send us a DM so we can review your order and check on your race tickets. -EE

[Ticketmaster Fan Support @TMFanSupport]

@Glea_Labs Hey👋 Please check your DMs. -EE

[Ticketmaster Fan Support @TMFanSupport]

Hey! We understand you've been trying to use your $500 Ticketmaster Gift Card for several events without success. For assistance with gift card purchases and usage, please contact our Gift Card support team at [email protected] or call 866-261-7020. You can also visit https://t.co/8Vs7gog97e for additional assistance. -EG

[Ticketmaster Fan Support @TMFanSupport]

We’re glad we were able to resolve your issues. Thank you for reaching out.
-EG

[Ticketmaster Fan Support @TMFanSupport]

@LynMackenz16 Hey 👋 We’d be happy to take a closer look into your purchase! Please check your direct messages. We have responded to your message. -AG

[Ticketmaster Fan Support @TMFanSupport]

@eics_luke It was such a pleasure speaking with you and helping you get your ticket upgraded! I'm so happy we could make it happen. Thank you for your kind words, and I hope you have the most AMAZING time seeing Gracie in March! ✨ -EE

[Ticketmaster Fan Support @TMFanSupport]

@eics_luke Hey 👋 We know this is frustrating. Upgrades are exchanges and require seats of equal or greater value; the event must be more than 24 hours away, and a $10 fee applies. Details: https://t.co/iOmvFUcax2. Please follow and DM @TMFanSupport so we can look into your request. -EE

[Ticketmaster Fan Support @TMFanSupport]

@igobysaint Please follow @tmfansupport and DM us with more information. A team member will be in touch.

-UZ

[Ticketmaster Fan Support @TMFanSupport]

@tisthepamseason Hey 👋 Please have Albert, the account holder, DM @TMFanSupport so we can get more information and look into the unauthorized purchase. EE

[Ticketmaster Fan Support @TMFanSupport]

@Axel31082657 Hey 👋 We understand your concern, especially since you're already at the event. Please send us a DM so we can take a closer look. -NG

[Ticketmaster Fan Support @TMFanSupport]

@nshore39 Hey 👋 Thanks for checking with us! Please follow @tmfansupport and DM us with your details and a team member will be in touch. -AG

[Ticketmaster Fan Support @TMFanSupport]

@graveyardbabie Hey 👋 We're happy we could help! The issue has been resolved, and you should now be able to access your account without any trouble. If you need anything else, we're always happy to assist!

-UZ

[Ticketmaster Fan Support @TMFanSupport]

@TheRealDeeRed Hey 👋 We'd be happy to help! Could you let us know what happens when you try to use the app? Are you receiving an error message, or is the app not loading at all? -EG

[Ticketmaster Fan Support @TMFanSupport]

@AFlair4Astrid Please follow @tmfansupport and DM us with more information. A team member will be in touch.

-UZ

[Ticketmaster Fan Support @TMFanSupport]

@fedswfgvad29152 Please follow @tmfansupport and DM us with your details and a team member will be in touch. -AG

[Ticketmaster Fan Support @TMFanSupport]

Hey 👋 Are you using a VPN for safe browsing? You may need to uninstall the VPN to be able to use the app normally or delete the app and download it again. If you are using a mobile phone, please switch off the WIFI and use the data and try that as well. Please clear your browser's history and cookies on Chrome and use Chrome in incognito mode and log back in once you have cleared everything. As a last resort, please turn off your phone and restart it. If these steps don’t clear the error message, please send us a DM so we can take a closer look. -TK

[Ticketmaster Fan Support @TMFanSupport]

Hey 👋 We understand how frustrating this must be when you're trying to access your transferred ticket! Please contact Ticketmaster Ireland for Ireland-based issues and events. Reach out to them @TMIrelandHelp on X and @TMIE on Instagram—you may need to follow the account in order to Direct Message them. You can also submit a request here https://t.co/PxreD8xBxH -AG

[Ticketmaster Fan Support @TMFanSupport]

@Luv_MyHighClass Hey 👋 We'd be happy to review your refund request! Please send us a DM so we can take a closer look. -NG

[Ticketmaster Fan Support @TMFanSupport]

@NoNW10dump Hey 👋 We understand how frustrating this must be, especially when you're trying to accept a ticket transfer! Please follow @tmfansupport and DM us with your details and a team member will be in touch. -AG

[Ticketmaster Fan Support @TMFanSupport]

@mrRick1000001 Hey 👋 We understand how frustrating it can be to repeatedly reset your password just to access your account. We'd be happy to take a closer look! Please follow @tmfansupport and DM us with your details and a team member will be in touch. -AG

[Ticketmaster Fan Support @TMFanSupport]

@qolossuss Hey 👋 We hear you! Please follow @tmfansupport and DM us with your details and a team member will be in touch. -AG