TODB

Team and Organizational Development Branch

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Qasim Sattar is on his way to being the newest facilitator of the Leadership Challenge course.

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Nate Shivers receives his Level 2 certification for the Leadership Challenge course. Mr. Shivers is now able to facilitate all portions of the course.

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Happy Birthday to the TODB’s Leader. We hope you have had a great birthday, Mr. Putzier.

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Jennifer Higgins finished out the event at Vilseck focusing on customer service and what amazing things the staff is doing for their internal and external customers.

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LTC Wienke, Rodriguez Army Health Clinic Commander, and Qasim Sattar get a selfie together during their engagement this week focusing on continued team building activities for their clinic.

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Jennifer Higgins and Nate Shivers working with primary care at Vilseck Army Health Clinic honing in on their team cohesion.

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Nate Shivers and Jennifer Higgins work with Vilseck Army Health Clinic conducting Spectrum Personality Temperament training this week.

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Knowing your why vs. your what is the key.
https://t.co/Cb6rPNmKY3 <
Caution-https://t.co/Cb6rPNmKY3

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Listening to LTC Decker from Madigan AMC speak at the “Studer - What’s Right In Healthcare Conference 2019” about the transition to a new EMR in the midst of an HRO. Great topic and talk, LTC Decker!

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What’s Right In Healthcare Studer Conference 2019. Enhancing skills on how to continue to take care of our customers ie. patients.

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The TODB is working on building a course by modeling team work together - the same expectation we have of our clients.

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Nate Shivers and Jennifer Higgins work with Westover Clinic in San Antonio honing in on their awesome teamwork mentality.

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[email protected]

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Spectrum at Raymond Bliss ACH

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The ROI with positive Patient Experiences and Engaged Employees is the key to quality healthcare.
https://t.co/1cUo6xlWOy

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Sandi Moore is facilitating Arbinger with Mr Benjamin Scott at Walter Reed Army Institute of Research.

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Jennifer Higgins conducts customer service training for the 70F course at Fort Sam Houston, TX this week.

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Moncrief ACH doing a gallery walk today focused customer service activity this week.

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How to survive when challenging people knock you off your game.
https://t.co/9gotzLkJht