TOMSsupport

Customer Service team at TOMS!
At TOMS®, we're here to help! For a quick response, call us at [phone] or connect via chat Monday–Friday, 8 am–5 pm PST

[TOMSsupport @TOMSsupport]

At TOMS®, we're here to help! For a quick response, call us at [phone] or connect via chat Monday–Friday, 8 am–5 pm PST. Visit our FAQ page for more info.

[TOMSsupport @TOMSsupport]

@missallig8rr Hi Alli! We have send you a DM!

[TOMSsupport @TOMSsupport]

@tbthorpe Hi Tim! Thanks for contacting TOMS. Please send us a DM and we will gladly look into your case.

[TOMSsupport @TOMSsupport]

@drewberry016 Thanks for your patience.
I'd be more than happy to look into this for you today. Can I please have you confirm the billing address, email address, and order number?

[TOMSsupport @TOMSsupport]

@drewberry016 Hi there! This is Camila. Thank you for contacting TOMS. Let me quickly review the details you provided to our team. I'll be back with you shortly!

[TOMSsupport @TOMSsupport]

@guitartown29 Definitely this feedback would be provided.

Do apologize for any inconvenience you may have experienced so far and truly appreciate your kindness and patience in this matter.

In case you have any other concerns please feel free to reach us back.
Have a great day!

[TOMSsupport @TOMSsupport]

Update: Our customer service systems are back. Thanks for your patience!

[TOMSsupport @TOMSsupport]

@guitartown29 Thanks for your patience.
I'd be more than happy to look into this for you today. Can I please have you confirm the billing address, email address, and phone number on the order?

[TOMSsupport @TOMSsupport]

@billybob7051 Let me know if you have any more questions or need any further assistance.

[TOMSsupport @TOMSsupport]

@billybob7051 I apologize for any frustration this may have caused.

[TOMSsupport @TOMSsupport]

@billybob7051 I apologize but those shoes were not eligible for the LEAP promo, you can take a look at the exclusion by clicking details on https://t.co/W7wGR5snvi

[TOMSsupport @TOMSsupport]

@guitartown29 Hi Joanna!
Thank you for contacting TOMS. This is Camila.

I'd be more than happy to look into this for you today. Can I please have you confirm the billing address, email address, and phone number on the order?

[TOMSsupport @TOMSsupport]

We are aware of unauthorized activity through our communications channels including email and social media. We are actively looking into the matter. In the meantime, please do not click on any links or reply to it. Thank you.

[TOMSsupport @TOMSsupport]

@rachelle_sheep Hi Rachel! Thanks for contacting TOMS. I'm Alisson, I'd be more than happy to look into this for you today. Can you please share your order number, email address, and full name?

[TOMSsupport @TOMSsupport]

@Bambi57230668 Hi! Thank you for your reply. Will you please provide your order number? The correct order number is made up of 8 digits, you can find it within the order confirmation email sent when you purchased your item(s).

[TOMSsupport @TOMSsupport]

@HunkyRedbird I apologize, but due to inactivity, I am going to close the chat. If you need additional assistance, please start another chat session or give us a call at 1-(800)-975-8667. Thank you for contacting TOMS. Have a nice day!

[TOMSsupport @TOMSsupport]

@mayer_broo4952 @KeithBecke66991 @AbdatAlkthiriy @Ze1914 @RU4dqFh81XIG8rg @bebepascaline @w_wishe No action is required.

[TOMSsupport @TOMSsupport]

@PHTestX Test for NA TOMS!

[TOMSsupport @TOMSsupport]

@ShepardR6445 @JerichoWal65191 @casd199916 @ThroatAbuser990 @Mostafa53535 @sakhat_logics @JorgeOr01302738 @UHSRocketsSB @mawagner20 @bhadhwa @emrosee1 @JasonCoburn6 @xsdcx123 @chloex321 @angelRN72 @BRAVO82299573 @cesar_ronny @elcapichinao @ThamaraJosefina @BIGWHALECALLS @BThrobb No action is required.

[TOMSsupport @TOMSsupport]

@AEllis80679 @KeithBecke66991 @AbdatAlkthiriy @Ze1914 @RU4dqFh81XIG8rg @bebepascaline @w_wishe No action is required.