Tracy O'Rourke

Work to live and don't live to work! Make every moment a special one and make a lifetime of memories

[Tracy O'Rourke @TOR1205]

@GAMEdigital ordered a last laugh Fortnite bundle payed 5 pound for 48 hour delivery and still no goods arrived. Can’t speak to anybody to find out where my order is!Such poor customer service pls advise urgently!

[Tracy O'Rourke @TOR1205]

@QComber84 @etihad @BBC_Travel Still no further forward despite being asked to share info. They keep saying we will be in touch if things change. I’ve asked for confirmation of what has changed between yesterday and today to give them the write to change their policy and nobody can answer me #shocking

[Tracy O'Rourke @TOR1205]

@etihad So Etihad Airways refusing full refunds for flights after 15 May (ahead of upcoming school holidays) to Abu Dhabi as they claim it’s “safe to travel” despite the UK FCDO advising against all but essential travel #etihad #FCDOGovUK #SimonCalder #MartinSLewis @BBC_Travel

[Tracy O'Rourke @TOR1205]

@EtihadHelp Sent in DM to you now. I look forward to hearing from you

[Tracy O'Rourke @TOR1205]

@EtihadHelp This still does not address my issue. Were due to fly 25th May & the FCDO advise against all but essential travel. I therefore wish to cancel my flight as I can’t get insurance.I am not prepared to pay cancellation charges for a situation out of my control

[Tracy O'Rourke @TOR1205]

@etihad So Etihad Airways refusing full refunds for flights after 15 May (ahead of upcoming school holidays) to Abu Dhabi as they claim it’s “safe to travel” despite the UK FCDO advising against all but essential travel #etihad #FCDOGovUK #SimonCalder #MartinSLewis @BBC_Travel

[Tracy O'Rourke @TOR1205]

@SteveGr27608598 @MamsterLynne @TNLUK Nor me - annoying as I don’t know my numbers to put them on in a shop 😡

[Tracy O'Rourke @TOR1205]

So today I tested positive on a lateral flow test but can’t get a PCR test unless I drive 70 miles to Monmouth - come on #government #CovidTesting #BorisJohnson what’s going on 😡

[Tracy O'Rourke @TOR1205]

@SKECHERS_UK your customer services is disgusting. Ordered trainers on 16th November & I’m yet to see them. Contacted you 3 times now via email as there is no other way with absolutely no response from you. How am I supposed to chase my goods or get my money back #Disgusting

[Tracy O'Rourke @TOR1205]

@marksandspencer It’s been sorted now thank you by means of a refund and my perseverance trying to get someone in your CS team.

[Tracy O'Rourke @TOR1205]

@marksandspencer appalling quality of flowers received today by my mother in law for Mother’s Day & trying to speak to someone in CS is horrendous - very frustrating. Why is it ok to just disconnect my chat because your busy. Poor service all round

[Tracy O'Rourke @TOR1205]

#bbcbignewyear Happy New Year! Missing all our family & friends but loving the show! Tracy & Danny, Worcestershire

[Tracy O'Rourke @TOR1205]

@GavinWilliamson Why should my 10 yr old be put at risk because he’s in primary school? Why should teachers be put at risk teaching classes of 30? 12 months older & he’d be protected in the short term but hey Covid knows he’s 10 & in primary school so it will leave him alone - you’re deluded 😡

[Tracy O'Rourke @TOR1205]

@altaybasaran @SkyNews Absolutely agree - ridiculous decision which puts my 10 year old at risk - one more year & he would be in secondary school & protected for the short term 😡

[Tracy O'Rourke @TOR1205]

@GAMEdigital How load do I have to shout about an outstanding order before Game answer me - disgusting customer service. I will be joining others and taking it further. What modern day company doesn’t have telephone lines - so angry 😡

[Tracy O'Rourke @TOR1205]

@GAMEdigital o/n 214955377 - where is it? Should have been here Thursday. Your customer service is disgusting - no contact numbers & no live chat as you refer to. Raised a ticket as you call it & you even ignore that. No shops open due to Covid so how do we contact you? 😡

[Tracy O'Rourke @TOR1205]

@MarsSpady @GAMEdigital 😡

[Tracy O'Rourke @TOR1205]

@GAMEHelps I spent 30 quid on a Fortnite last laugh bundle pack and still haven’t got it and you have failed to deliver and I can’t speak to anybody about my order!!!😡😡

[Tracy O'Rourke @TOR1205]

@GAMEHelps my order was supposed to be here yesterday via RM tracked 48 but it’s still outstanding. Who do I contact to find out why please? O/No 214955377