Tamar Priestland

[Tamar Priestland @TPriestland]

@gigaclear have done it again. Another day without the promised update phone call. Then to be told that the next earliest appointment is a week away. Not happening. I am done. Awful customer service. Wonder how they’d feel if it was their families being inconvenienced so badly

[Tamar Priestland @TPriestland]

@gigaclear Another 8 hours, numerous calls & we are still without internet after 10 days. Communication & engineer bookings have been diabolical incl. a senior engineer “too busy” to attend yesterday to help a colleague to sort the issue.Frustrated, angry, disappointed, appalled.

[Tamar Priestland @TPriestland]

@gigaclear I am struggling to understand why you would leave a family of 4, including 2 adults who work from home, without internet connection for 10 days. Including your Senior engineer being too busy to attend. Too busy trying to sign up new customers?