@MissCharlotteKJ@NHSuk Wow quite shocked it’s not just the fact they can’t fit you in abdvyour waiting in pain it’s the lack of care and empathy that probably makes it worse !
@avroenergy Disgusting company DONT SWITCH they are causing me a lot of trouble with old supplier now to as they havnt sent my meter reading over it’s all a complete nightmare
@avroenergy This is the worst company I’ve delt with by far PLEASE BE AWARE you are best switching I’ve been trying to get in touch for two weeks via phone !! They don’t answer !!! Just this idiot on here pretending to have customer service
@hazeldmo @avroenergy Let me know if you get in touch with them ! I’ve been trying for over a week ! They never answer the phone and say they are to busy! Worst move I’ve made !
@avroenergy Thanks Thomas but pointless tweets won’t help unless you can change D D instructions and and take meter readings I’ll make my point again if I call for another week at this moment in time the company is not giving a decent service very poor I will not recommend
@avroenergy Hi I’m a new customer and I’ve called every day for over a week the average waiting time to speak to someone is 14-20 minutes and always have about 15-20 people waiting . You may be a little cheaper but obviously reducing costs with customer service ! A bad move on my side part !
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