@KCBInKenya, why do accounts remain active months after a customer pays their facilities and you guys have to be reminded to change the status from ACTIVE to CLOSED?????!!!
@HELBpage, someone needs to give me a call and explain how one can clear a loan 8 years ago, get issued with a Certificate of Clearance then, another person lumps some amount which accrues interest and ledger fees for the 8 years. Why do you want to play with prudent loan payers?
@AbsaKenya, when rates were increasing, you kept doing so all the way from 13% to 23%. Now that CBR has been reducing for months now, why are your rates still at 23%????
@AbsaKenya You didn't answer my qsn. Rates have been going down over months now yet your never do the same. When they were going up, you did so almost every two months.