TROY SOS

Part of the notification system for TROY safety alerts and system notices.

[TROY SOS @TROYUSOS]

Any Omnilert emergency notices received via text will appear from 70359 instead of 79516 until further notice.

[TROY SOS @TROYUSOS]

Colleague & Self-Service are no longer experiencing outages

[TROY SOS @TROYUSOS]

Telephone and internet services have been restored at the Atlanta GA Support Center site.

[TROY SOS @TROYUSOS]

The "Policy Key" NAC issues have been resolved.

[TROY SOS @TROYUSOS]

The Atlanta, GA Support Center is experiencing a power outage. Telephone and Internet connectivity services are unavailable.

https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

IT is aware of users having “Policy Key” issues and are working to identify and resolve the issues as quickly as possible.

https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

The Canvas issues are now resolved.

[TROY SOS @TROYUSOS]

Users should be able to log in to their courses. However, some users are still not showing any course enrollments. These issues will be resolved shortly.

https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

Canvas and all associated features are now fully operational. Please notify us if you experience any issues or encounter any unexpected behavior within the system. https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

Canvas production access has largely been restored. Some integrated services and embedded course resources remain unavailable or unstable. Users may continue to experience intermittent issues while Instructure completes recovery and hardening efforts. https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

At 9:35PM Central, the Canvas system returned to basic operational status.
Be aware, some features of the environment are not operational; Instructure continues to address additional issues. Thank you for your patience as Instructure addresses the outage.
https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

The Canvas learning management system is currently unavailable due to a cybersecurity incident affecting Instructure customers worldwide and is not specific to TROY. We will continue to share updates at https://t.co/AiCihqdieX as additional information becomes available.

[TROY SOS @TROYUSOS]

Canvas is currently unavailable. We are working with Canvas to identify the problem and work towards a resolution. https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

Canvas is currently unavailable. We are working with Canvas to identify the problem and work towards a resolution. Check https://t.co/AiCihqdieX for updates.

[TROY SOS @TROYUSOS]

Canvas Issues Resolution

The canvas issues have been resolved.

[TROY SOS @TROYUSOS]

Canvas- Some LTIs Unavailable

Some Canvas LTIs are unavailable. The Respondus Dashboard for instructors is unavailable. The student application is working as expected and students are able to take exams. Canvas is working to resolve the issue.

https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

SANS Scheduled Maintenance

Scheduled Maintenance for SANS infrastructure will take place May 2nd 9:00 AM - 12:00 PM Eastern Time.
https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

The Canvas issue has been resolved.

[TROY SOS @TROYUSOS]

Some Canvas users are currently experiencing issues accessing their accounts. Canvas has reported that session cookies were broken and clearing cache is required to access Canvas.

https://t.co/AiCihqdieX

[TROY SOS @TROYUSOS]

Colleague (Datatel) is now available. https://t.co/AiCihqdieX