@DelWoodford@TSBNZ Kia ora Del, sorry to hear about this! Can you send us a DM with your wife's contact details and we will give her a call to see if we can get this sorted for you. Thanks
@software_opal@PWTooStrong Hi Opal, sorry you had a frustrating experience. In good news, we're updating our password formats in the coming months so you’ll be able use full stops in the future. Thanks for your feedback.
@jackyan Hi Jack, we would need to identify you and investigate your account to see what might be going on. Please give our team a call on 0800 872 2265 or from overseas on 0064 6 968 3700 and they will be able to assist. Kind regards, TSB team
@kevmantisNZ Hi Kevin, Thanks for sharing your feedback with us and in Auckland we do have two other branches in Takapuna and NorthWest if that helps you but please give our friendly team a call on 0800 872 2265 and they will be able to assist you with your queries. Kind Regards, TSB team
Wishing everyone a safe and happy long weekend ahead especially if you’re on the roads travelling. If you need to hop into one of our branches visit https://t.co/1X1x9d0Orp to see our opening hours over the holiday weekend or📞call our Customer Engagement Centre 0800 872 226.
@JoooeeeRoberts Kia ora Hohepa, thanks for your message. Not currently, but our team are always evaluating new products and features with this being a key item under consideration. We’ll let you know when we have something to share. ^Philippa
@VinLew Kia ora Vincent, we're an NZ bank which is proud to support all members of our community. The views shared on this website do not represent TSB and we have not given consent to be affiliated with this organisation. We have asked to be removed.
@MrsKateHalls Kia ora Kate, TSB is a New Zealand bank which is proud to support all members of our community. The views shared on this website do not represent TSB and we have not given consent to be affiliated with this organisation. We are asking to be removed immediately.
@dannywalk Kia ora Danny, thanks for your message. You can set alerts through our app to notify you of any activity on your account e.g. as when money is deposited into your account, your statement is ready to view and more. I've just sent you a DM about how to set these up. 🙂 ^Chelsea
@jackferguson88@WestpacNZ Kia ora Jack, we'll match any home loan rate advertised by ANZ, ASB, BNZ or Westpac - subject to lending Ts&Cs. If you’d like to discuss this more, fill out this form on our website and one of our team will be in touch: https://t.co/qPPfUt8B30 🙂 ^Chelsea
@brookwarner Hi Brook, sorry we missed your first tweet. Thanks for sharing your feedback with us regarding pending charges, we've passed your message on to our digital team for consideration. If you'd like to discuss any specific charges, DM your number and we'll give you a call. ^Chelsea
We are proud to announce our latest partnership with @TSB_NZ who have come onboard as TSB Kiwi Couriers. Read more here https://t.co/9o3y1EsmRL
📷 TSB Product Manager Tim Hills with his kids Hazel and Harriet couriering kiwi eggs from Tongapōrutu to Crombie Lockwood Kiwi Burrow.
@AyleneinNP Kia ora Aylene, sorry to hear you’re still waiting - could you please send us your contact number via DM so that I can follow this up for you? ^Chelsea
@CarlElphick Hi Carl, thanks for your message. Our team are always evaluating new products and features with this being a key item under consideration at the moment. We’ll let you know when we have something to share. ^Chelsea
#Congratulations to Benji and Conor, entrepreneurs-in-residence at The Atom—Te Kahu o te Ao, on receiving a TSB Good Stuff grant from @TSB_NZ for their business Techne!
Learn about Techne: https://t.co/lke11XyL2j
@jackyan Kia ora Jack, Our 0800 number, Online & Mobile Banking services are back up and running again, so you should be able to log in to Online Banking now. Our website is still down but our team are continuing to work on this. Really appreciate your patience while we sort this ^Chelsea
@jackyan Kia ora Jack, very sorry for any inconvenience this has caused you! We'll let you know as soon as everything is back up and running again. ^Chelsea