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@TheGenius18 Hi,

Do you still need assistance?

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@JamesUndies Hi James,

I can see our team have responded to this, if you have any further queries then please do not hesitate to update your ticket.

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@JustinAsh7 Hi Justin,

I can see our team did respond which you provided an additional response to. Please bear with us and one of our team will provide an update soon.

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@LauraLazzo Hi laura,

Ah no worries, we don't generally have an email for support as we need customers to be logged in to raise a ticket for security and validation purposes. On this occasion can you please email this over to [email protected] and we will get back to you.

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@ellswortheurope Hi,

Apologies for the delay in getting back to you.

Can you please DM us the email address associated with your account or provide a domain name.

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@CambsClimate Hi Tony, I can see our team have responded to your ticket. If you have any futher queries, please update the ticket and our team will be sure to get back to you.

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@neilvagg Hi Neil,

Live chat is available from 9am to 5pm Monday to Friday. Can you please DM us the ticket reference number.

Thank you.

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@rogueleader891 Hi,

Please log in through the following link:

https://t.co/FQt4JvzNGZ

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@LaRadarina Hi,

Please reach out to our support guides on this matter.

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@RowenaLeanne Hi Rowena, our team will update the ticket shortly.

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@VanManEdinburgh Hi, Yes customer can raise a support ticket from their client area or also reach out via live chat.

You can login directly to your account from https://t.co/MFTFlbvPhI.

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@imnotimpresssed Hi,

Apologies for the delays, we are experiencing high volumes which has meant longer response times than usual. We are working as efficiently as possible to respond to all queries. Please bear with us, one of our team will get to your ticket soon.

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@burtkenobi Hi,

I can see the ticket has been responded to, please follow up on the ticket if you have any further questions.

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@jemmafswallow Hi Jemma, Those tickets have been responded to 6 days ago. You would have received an email with the response. You can also login to your https://t.co/MFTFlbvPhI client area where you can view tickets unders Support > My Tickets.

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@sansom_amy Hi Amy,

Sorry for the delays in response, we are experiencing high volumes in support. We are working as efficiently as possible to respond to all queries.

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@KieranGLane Hi Kieran,

Sorry for the issues, I can see this was resolved after you were in touch with our team.

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@AskewBrook Hi Askew,

Sorry for the delays, we are dealing with a very high volume of queries at the moment which has meant longer wait and response times over support. We are working as efficiently as possible and will respond to all customers.

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@rchbax Can you please provide the ticket reference number.

Thank you.

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@flara5316835818 closed