Trading Standards NI

Working to achieve a fair trading environment and informed, confident consumers. We tweet news, alerts and info. For complaints/enquiries call 0300 123 62 62.

[Trading Standards NI @TSSNI]

Selling online? Make sure customers see the full price upfront, not at the checkout.

✅Include mandatory delivery costs in the advertised price
✅Make optional charges clear before purchase
✅Keep pricing easy to find
#OnlineSelling #ConsumerProtection #Ecommerce

[Trading Standards NI @TSSNI]

💄 Could your beauty products be fake? Counterfeit cosmetics can look convincing.
Free #FaceTheFakes guidance helps businesses check suppliers, spot warning signs and protect customers. 👉 https://t.co/4DRsLBRh7W

[Trading Standards NI @TSSNI]

🔬4 in 10 seized counterfeit beauty products failed safety checks, with substances including mercury, high levels of lead and methanol identified.

We're supporting the @IPOEnforcement #FaceTheFakes campaign to raise awarness of the risk of fake beauty: https://t.co/4DRsLBRh7W

[Trading Standards NI @TSSNI]

⚠️ Fake beauty products can look convincing, but may contain harmful substances that pose serious health risks.

We're supporting the @IPOEnforcement #FaceTheFakes campaign to help consumers understand the risks and shop more safely: https://t.co/ITHfS036qe

[Trading Standards NI @TSSNI]

💷 Talk Money Week is coming! Join us online on 3 November for practical money tips and expert advice.
📲 Scan the QR code or use the joining details on the poster.
Drop in for a session or stay all day. Check out the timetable below! #TalkMoney

[Trading Standards NI @TSSNI]

⚠️ Shopping online or running a business this Black Friday?

Join the FREE fraud & cybercrime webinars for consumers and organisations.

👤 Consumer: https://t.co/hRaQIwoffX

🏢 Organisation: https://t.co/r2PqIe0ELu

#ScamAware #CyberSecurity

[Trading Standards NI @TSSNI]

PSNI issues warning about romance scams involving dating apps & gift cards. Trading Standards is also seeing increasing reports of befriending scams originating on social media. Never send money or gift cards to someone you've only met online. https://t.co/BLETJmd8dO #ScamAware

[Trading Standards NI @TSSNI]

Need work doing to your home but don’t know who to trust? 🤔

Scammers can pose as tradespeople, so don’t feel pressured into choosing the first person who gives you a quote.

Learn how to protect yourself from rogue traders ⤵️
https://t.co/KAIGIZblg8
#ScamAware

[Trading Standards NI @TSSNI]

Scams can come in many forms.

Over the next 2 weeks we’re sharing everything you need to know to be #ScamAware. Our advice can help you spot and avoid scams, and get the support you need if you’ve been scammed ⚠️

https://t.co/9Cm8jXNSdm

[Trading Standards NI @TSSNI]

A big thank you to Mayor Cllr Grace Uí Niallais of @dcsdcouncil for meeting with presenters last Thursday to discuss the upcoming Talk Money event, hosted by The Money & Pensions Service on 3 November. We appreciate your support & look forward to a successful event. #TalkMoney

[Trading Standards NI @TSSNI]

🎭 Deepfakes. Real victims.

AI scams can fool anyone. Fake voices & videos are becoming increasingly convincing. If you're targeted:

📞 Call your bank on 159
🚨 Report it
📱 Save evidence
⚠️ Beware of "recovery" scams
📖 Learn more: https://t.co/kegUImP2vz

#ScamAware

[Trading Standards NI @TSSNI]

✅Good for customers. Great for business.
Know your responsibilities under the Consumer Rights Act and help build customer trust.

👉 https://t.co/78yNabHGsM

#ConsumerRights #BusinessCompliance #TradingStandards #NIBusiness

[Trading Standards NI @TSSNI]

🚨 Remember: the discount is applied automatically. You do not need to apply. Be wary of calls, texts or emails asking for personal details or claiming you need to complete a form to receive the payment. #ScamAware

[Economy NI @Economy_NI]

⚡Economy Minister Dr @CArchibald_SF marks the start of the Household Electricity Discount Scheme this week.

Around 860,000 households will receive a £63 reduction in their electricity costs, with the discount applied automatically to eligible bill-pay, pre-pay and keypad customers from 6 October.

Read more ➡️https://t.co/i5IB4Xumb5

[Trading Standards NI @TSSNI]

💬 A quick chat could stop a scam.
Remind friends and family that most Winter Fuel Payments are automatic and the DWP won't ask for bank details by text.

🔗 https://t.co/8Co6MIhcRA
#ScamAware #FriendsAgainstScams

[Trading Standards NI @TSSNI]

🎭 Think that phone call is genuine? Think again.

A cloned voice. A fake emergency. A real scam.

AI can clone voices to impersonate loved ones and pressure you into sending money.

📞 Hang up. Check independently. Never rush a payment.

📖 https://t.co/kegUImPAl7

#ScamAware

[Trading Standards NI @TSSNI]

💷 Budgeting, energy costs, debt, benefits and scams.

Join #TalkMoneyWeek for free expert advice.

🚨 Join Trading Standards from 12.25pm-12.55pm for scam prevention tips and real-life victim case studies.

📅 3 Nov 💻 Online ⏰ 10am-4pm
#TalkMoney
@Economy_NI @nidirect

[Trading Standards NI @TSSNI]

❄️ Winter Fuel Payment scam alert!
Most eligible people don't need to apply.
If you're asked to click a link or share details, think twice.

🔗 https://t.co/8Co6MIhcRA
#FriendsAgainstScams #ScamAware

[Trading Standards NI @TSSNI]

🎭 Don't believe everything you see online.

Scammers are using AI to create convincing fake videos, voices and messages to steal your money and information.

🔗 Learn how to spot the signs: https://t.co/kegUImP2vz

#ScamAware

[Trading Standards NI @TSSNI]

🚨 iPhone 18 Pro Max Scam Alert

Scammers are exploiting the launch of the iPhone 18 Pro Max with fake websites.

✅ Buy direct from Apple or your network provider
❌ Don't rush because of countdown timers or limited-time offers
❌ Avoid suspicious links

#ScamAware

[Trading Standards NI @TSSNI]

🚨 TV Licence Scam Alert

Received an email claiming your Direct Debit has failed & warning of fines if you don't renew?

❌ Don't click the link
✅ Check your account via the official TV Licensing website
✅ Never enter personal/banking details through email links
#ScamAware