TV Time Support

Experiencing an issue with TV Time? No @'s or DM's please - email [email protected] for help or reach out in-app for assistance. We'll post bug updates here.

[TV Time Support @TVTimeSupport]

Friendly reminder 💛

If you have an issue, question, or want to provide feedback, please reach out to us through the TV Time app OR email us: [email protected]

[TV Time Support @TVTimeSupport]

We're seeing progress in the ongoing sync. Some series are restored. Please standby while this process continues.

[TV Time Support @TVTimeSupport]

Our engineers have identified a problem causing Series' Seasons & Episodes to disappear.

We have implemented a fix and are re-syncing our database. We'll update this thread once this is 100% resolved.

[TV Time Support @TVTimeSupport]

@988EXCarlos Hello! Sorry about this, are you still experiencing a network issue with this specific show?

[TV Time Support @TVTimeSupport]

@Nonisbitch @TVTime Hello! We use @thetvdb where anyone can add/edit information in our app 💛 If you'd like, you can create an account and update the information. If you have any troubles please let us know!

[TV Time Support @TVTimeSupport]

@borboremadiego 🎩 Well glad that we got that fixed for you 😅 Feel free to use our email [email protected] in the future!

[TV Time Support @TVTimeSupport]

@Nanashi98_ @TVTime Hello! Can you send us more specifics about your account? App version, iOS/Android?

[TV Time Support @TVTimeSupport]

@borboremadiego Ah okay, sorry this is happening for you. We can help you more directly if you wouldn't mind emailing us at [email protected] with more specifics about your account (profile ID, iOS/android, phone version). Looking forward to getting this fixed for you 💛

[TV Time Support @TVTimeSupport]

@_larini_ @TVTime If you can email us [email protected] with more details about your account we can try and get these stats back for you! 💛

[TV Time Support @TVTimeSupport]

@BediniMaurizio Get Started > tap on yellow envelope icon > and change password icon should be there

if not please email [email protected] with more details about your account

[TV Time Support @TVTimeSupport]

@clkerst Thank you for bringing this to our attention! Can you also email this to [email protected], it helps us keep track of bugs if other users are experiencing the same issues 💛

[TV Time Support @TVTimeSupport]

@Mr_Z0D @tvshowtime Sending this to our team now! If you'd like, you can also email this to [email protected] and our team can directly help you there as well 💛

[TV Time Support @TVTimeSupport]

@marsz_jason @tvshowtime @thetvdb nope! no misunderstanding, we ran the sync on TV Time and theTVDB and you should see results in the app soon. If you do not you can always email us at [email protected]!

[TV Time Support @TVTimeSupport]

@marsz_jason @tvshowtime sending this to our @thetvdb team! thank you 💛

[TV Time Support @TVTimeSupport]

@techgramy Yes! If you email [email protected] with more information about your account we can get you back in 💛

[TV Time Support @TVTimeSupport]

@CHRISTIAANtodd Yes! There is a three dot button at the top right of your custom list, then a share button following this 💛

[TV Time Support @TVTimeSupport]

@rowenamusic_ Hello! Can you email us screenshots of your login screen to [email protected]? We can get you logged back in from there 💛

[TV Time Support @TVTimeSupport]

@Myself_Rakshith Hello! If you email [email protected] with more details about your account we can get you back in 💛

[TV Time Support @TVTimeSupport]

@Sabrina_Seraoui @tvshowtime @tvshowtime_help You can always email us [email protected] with more information about your account and we can get you back in! 💛

[TV Time Support @TVTimeSupport]

@luxmou @tvshowtime Sorry you're having issues logging in, if you email us [email protected] with more details about your account we can get you back in 💛