@OntheBeachUK please can you reply to my DM, we have someone who is meant to be travelling with us that is classes as venerable and we need to address this. Thanks
@VirginHolidays @MartinSLewis@ATOLprotected@ABTAtravel So not only are you breaking your contract with us, you are also breaking the law? We requested our refund with you on 15th March, please could you tell us the date you are up to with the refunds so we can work out a realistic timeframe for our refund. Thanks
@MartinSLewis@ATOLprotected@ABTAtravel please look into @VirginHolidays!! Breaking their own contract under section 11.2c, as a package holiday we are due a full refund within 14 days, waited 56 days now!! Told to wait 7-10 day, then 45 days and now 90 days. This is ridiculous