TWIB Helpdesk

The Official Helpdesk Account of #TWIBnation. All issues and concerns? WE GOT YOU. #TWiBularity

About the header?

[TWIB Helpdesk @TWiB_helpdesk]

#TWIBnation We've been made aware of an issue with the past 2 episodes of @TWIBprime on @Stitcher & @iTunesPodcasts. It has been resolved.

[TWIB Helpdesk @TWiB_helpdesk]

@CityAthena @TWiBnation We've looked into it and fixed the issue on our end. Soon as @Stitcher refreshes it should be fine.

[TWIB Helpdesk @TWiB_helpdesk]

@ogreen32 @MorwanOsman We've changed absolutely nothing. We're not sure how to troubleshoot the issue if we can't see it or replicate

[TWIB Helpdesk @TWiB_helpdesk]

@ogreen32 @MorwanOsman Literally nothing has changed. The only thing I did was put the RSS feed in a browser and type the user/password

[TWIB Helpdesk @TWiB_helpdesk]

@ogreen32 @MorwanOsman This is a PDF of the current feed as of 5 seconds ago. https://t.co/YLDsedqEpH

[TWIB Helpdesk @TWiB_helpdesk]

@OMGaggro That's not how our feed works. It's hosted by Google's Feedburner. We don't block anyone's IP address. We have no access to that.

[TWIB Helpdesk @TWiB_helpdesk]

@OMGaggro We can assure you the feed is updating. You may need to do a refresh on your feed or delete + re-add it. But the feed is updating

[TWIB Helpdesk @TWiB_helpdesk]

Interesting conversation happening about #Charleston on @AcademicShade with @AntheaButler Listen live: http://t.co/rrzL82t4uS #TWIBnation

[TWIB Helpdesk @TWiB_helpdesk]

@ogreen32 did the issue persist today? If so we can reset your password.

[TWIB Helpdesk @TWiB_helpdesk]

@susankitchens @AngryBlackLady Good day. What link exactly are you speaking of?

[TWIB Helpdesk @TWiB_helpdesk]

@charlottebarlet In theory it should just happen next month. on the same date.

[TWIB Helpdesk @TWiB_helpdesk]

@charlottebarlet You can delete your email tweets and check your email for further correspondence.

[TWIB Helpdesk @TWiB_helpdesk]

@charlottebarlet We did. You can delete it but we don't have an account connected to that email address. is there a possibly another one?

[TWIB Helpdesk @TWiB_helpdesk]

@charlottebarlet Send us the email address that your account is connected with. - ejw

[TWIB Helpdesk @TWiB_helpdesk]

@Beantasmommy If you have an issue with accessing the app then you please email us at [email protected]. You can be walked through any issue

[TWIB Helpdesk @TWiB_helpdesk]

@Beantasmommy Greetings. Do you have you signed up for the TWIBularity? You should've gotten an email explaining how to access it.

[TWIB Helpdesk @TWiB_helpdesk]

@heymeeshi it is. IT's acting a bit weird. Your link didn't work but when we typed it into our browser it worked. try http://t.co/J9RYi1D47O

[TWIB Helpdesk @TWiB_helpdesk]

@IsaacHale @TheTWiBularity @TWiBprime We just checked the feed and its updated. Make sure to refresh.

[TWIB Helpdesk @TWiB_helpdesk]

@charlottebarlet Only the app developers see the reports there. We've now reported it directly and await a response.

[TWIB Helpdesk @TWiB_helpdesk]

@charlottebarlet @TWiB_helpdesk We've reported the issue to the app developers directly. Note: When you report via app we dont see that.