Tabitha Dunn

Happily married - Mom of an artist - Head of CX @Hitachi - passionate about what I do and life!

[Tabitha Dunn @TabithaDunn]

@elenadonio @twilio @jeffiel Congratulations 🥳

[Tabitha Dunn @TabithaDunn]

@Aimee_Lucas That happened to us last week too!

[Tabitha Dunn @TabithaDunn]

@DrHansman Good for you!!!

[Tabitha Dunn @TabithaDunn]

@Aimee_Lucas I have wondered the same thing...

[Tabitha Dunn @TabithaDunn]

@MeganBurnsCX Wow!! I’m glad you are safe.

[Tabitha Dunn @TabithaDunn]

So true!

[Stephanie Thum, PhD, CCXP @stephaniethum]

Customer experience isn’t about a survey, a tool, a training class, or a fleeting moment of empathy for a customer. It’s a holistic discipline, or a way of doing things, that embeds a customer mindset into the fabric of your culture. #cx #CustExp

[Tabitha Dunn @TabithaDunn]

@stephaniethum Happy birthday!

[Tabitha Dunn @TabithaDunn]

Which of my fellow #cx leaders are coming to #cxpa #USIE in Salt Lake City this year?

[Tabitha Dunn @TabithaDunn]

An honor to participate with so many great CX leaders on the CX Luminaries podcast by Walker #cx https://t.co/FMeKXemEMO

[Tabitha Dunn @TabithaDunn]

I love the dream of space! @richardbranson #QualtricsX4 #CX

[Tabitha Dunn @TabithaDunn]

Loving #X4 @Qualtrics and Ryan’s keynote! @RyanQualtrics Thank you kicking it off in style 😃 #CX #XM

[Tabitha Dunn @TabithaDunn]

So true! The data privacy and security aspects are a critical part of a best practice XM program. #CX #EX

[Stephanie Thum, PhD, CCXP @stephaniethum]

Customer surveys used to be a harmless but powerful thing you could do to get closer to customers. Now, keeping responses secure is a big deal. Choose data collection tools wisely. Not all tools are equally secure. #CX #DataSecurity

[Tabitha Dunn @TabithaDunn]

@stephaniethum The sadness that is score begging...

[Tabitha Dunn @TabithaDunn]

@Qualtrics @SAP This is going to be awesome!!! #CX

[Tabitha Dunn @TabithaDunn]

As a long time CX leader, I love seeing @Qualtrics being added to our SAP capabilities. #CX

[Bill McDermott @BillRMcDermott]

This is bigger than two great companies joining forces. This is an unequivocal statement: experience management is the future!
I’m so honored that @SAP & @Qualtrics will lead the Experience Economy together! #XOdata https://t.co/hIsCwCEQJI

[Tabitha Dunn @TabithaDunn]

@btemkin “Collectively we are strong.” #cxpa #CX2018

[Tabitha Dunn @TabithaDunn]

Love this! This is what we believe too! https://t.co/7EdHRkExC4

[Jeannie Walters @jeanniecw]

Stay true. Listen, Learn and ACT. It's a long journey, so stick with it. Great customer experience keynote from Graham Tutton of @comcast at #CX2018 @CXPA_Assoc #CXPA #custexp #CX

[Tabitha Dunn @TabithaDunn]

Graham telling it like it is in driving CX culture change at Comcast! #cxpa #CX2018

[Tabitha Dunn @TabithaDunn]

@jimtincher Holding the stage at #cxpa #mie2018 to kick us off in style.

[Tabitha Dunn @TabithaDunn]

@SAPConcur It’s Fusion time here in Seattle. So exciting!