@StanbicIBTC#stanbicibtcmutuqlfunds is not safe for investment or what?how can funds leave ones account for days and yet to be credited,whose account is the interest the money is supposed to be generating for days going to?no money in mutual account nor bank account,explain to your customer
I think investing in @StanbicIBTC mutual fund is a big risk now because tell me why I will put in for redemption since on the 28th before 12noon,the money leaves my mutual account and yet to be credited to my bank account for days now,no good reason why that is happening
@StanbicIBTC What chanel are you sending money through that takes this time according to your agent @StanbicIBTC in 2026,@cenbank look into things like this,why deduct from my mutual when you are not crediting me yet for days?I need explanation, you send DM asking for e-account n do nothing.
@StanbicIBTC I have sent another email copying @cenbank and I will be heading to their office after which I will contact my lawyer,Vdm and any other person that can do somthing because we work so hard for our money,u can't hold on to it for no reason,it's different if it hasn't left d account
@StanbicIBTC I call @StanbicIBTC customer care and they can't even give me any good reason why I haven't received the money,I sent email and the last they replied was Friday,that I will get my funds before close of business hours that Friday,this is the Tuesday after for an emergency redemptn
@StanbicIBTC I am yet to get my funds for a redemption I made on the 28th of this month that has been deducted from my mutual account,this is fraudulent @cenbank ,I said this is an emergency....this is not the first time this is happening.
@StanbicIBTC I am yet to get my funds for a redemption I made on the 28th of this month that has been deducted from my mutual account,this is fraudulent @cenbank ,I said this is an emergency....this is not the first time this is happening.
@HRMobadina@StanbicIBTC@cenbank Thank God for you,I think they are having issues now n I don't see myself putting back my money,since on the 28th,one story to the other...I have called customer care severally,sent email even Dm,no reasonable reason why I haven't received my funds that have left my mutual acct
@HRMobadina@StanbicIBTC@cenbank Have you been credited?mine since 28th,yet to be credited...this is crazy o @cenbank need to look into this, money out of my mutual account but my bank account haven't been credited.
@StanbicIBTC I think @cenbank needs to look into these fraudulent acts from @StanbicIBTC ,because why deduct money from my mutual account for days and not credit my bank account?where is the money hanging?you are making me lose money,this is just crazy.
@StanbicIBTC I need explanation for this because this is not the first time this is happening and won't only stop investing,I will make sure everyone that came through me stop as well.
@StanbicIBTC This is totally wrong,put in for a redemption on the 28th and my bank account still haven't been credited even when I have been debited on the nest platform,where is the money hanging please,you are making me lose money,borrowing money to pay interest when I have mine🥹🤦♀️🤦♀️
@StanbicIBTC@cenbank Why make the deduction if you weren't gon credit my bank account immediately?why?knowing it's weekend,where is the money hanging for those days,this is not acceptable atall,you made me lose money on my project and also from my mutual investment bevause I didn't receive the money.
@StanbicIBTC You said you will credit me before close of business hours on Friday,you didn't but still went ahead to debit my mutual account making me lose interest for Friday,Saturday and Sunday,which will end with wknd excuse, if this ain't fraudulent I don't know what to call it @cenbank