A reminder to our followers - this @TalbotsOfficial account is the ONLY official Talbots Twitter account. If you come across other Talbots profiles, do not give out personal information & make sure to report & block them.
@kls906 We’re sorry to hear about the difficulty you’ve experienced trying to make a payment on your Talbots credit card. We understand your frustration and would like to help. Please send us a direct message so we can look into this further. - Heather
A season for slowing down, layering up and enjoying the little things. Discover our newest collection of cozy knits, polished layers and timeless classics made for cool weather moments big and small. Shop new arrivals: https://t.co/i2GhOSjwEJ
@tvdinner2 Thank you for your feedback, @tvdinner2! It has been shared with internal teams. If you need additional assistance, please send us a Facebook Private Message. We'd be happy to help! - A'Ja
@PhillyGurrrl Great news! Talbots will be extending our return period for the holidays. Purchases made between November 9 and December 24, 2026, may be returned through January 31, 2027. Purchases made outside these dates will follow our standard 30-day return policy. - Heather
@BTSMamaFan1 Thank you for your response! If we can be of any further assistance, please feel free to reach out to us through a direct message. We’re always happy to help! - Heather
@sandrishf Gracias por compartir sus comentarios. Si podemos ayudarle en algo o si tiene alguna pregunta, no dude en enviarnos un mensaje privado. -Misty
@cat_jonn71829 Thanks for bringing this to our attention. We’d like to learn more about your experience, including when and where this occurred. Please send us a Direct Message, so we can look into this further. - Heather
@UrFavStranger We strive to provide exceptional customer service, Antsy, and we're truly sorry that your experience did not meet those expectations. Your feedback is important to us, and we have shared it with the appropriate teams. -Stephanne
@UrFavStranger You're welcome, Antsy. Thank you for letting us know. We're happy that you received an update via email. If assistance is needed in the future, please do not hesitate to send us a Direct Message. Our team is always here to help in any way we can! -Stephanne
@chippedmajolica Thank you so much for the additional information. Would you mind sending us a Facebook Private Message, so we can further assist? -Stephanne
@judyg512 Thanks for the additional details, Judy. We appreciate you keeping us informed and have passed this latest example along to our internal team for review. - Heather
@chippedmajolica Thanks for letting us know. Please make sure you’re following us, as this will allow you to send us a Direct Message with the requested details, so we can assist further. - Heather