TalkingPointz.com

Curated telecom, voice, and UC news. is home of PinDropSoup Telecom blog and offers research by @davemichels

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#TwitterPoll: Has anyone tried the #HangoutsMeet live captioning feature?

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Microsoft Outage Takes Outlook and Teams Offline. Teams is so big that this could affect GNP. https://t.co/03XB7B03JT

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Livestream coming up with the author of Bridging Innovation, everything you wanted to know but were afraid to ask about Analyst Relations. Special Guest: Christopher Irwin-Dudek of NICE. https://t.co/hqBbzgT3Ul

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The annual research note, a deep dive into the CCaaS MQ, is now posted for TalkingPointz subscribers: https://t.co/TqA636KmDY #CCaaS #CX This note takes a look at what's between the lines. It offers explanations of why some dots moved so much and some not at all.

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Surprise! It turns out that there is a relationship between CSAT and Shareholder Value - NICE proved it. Though most organizations believe bad service is the best way to make profits. See Post on NoJitter. https://t.co/Jda8QCoHQz #CCaaS

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Twitter’s heir apparent isn’t X or Threads — it’s Bluesky https://t.co/z0uTEwOyi9

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United Airlines Taps Elon Musk’s Starlink for In-Flight Wi-Fi - WSJ https://t.co/WZ2j8TIhul

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'AI heralds the end of complex ceiling microphone set-ups' https://t.co/2hLJ2ank2L

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Revolutionize control room operations webinar.

July 25th at 10:00 AM Eastern - LIVE

Discover Enghouse Interactive’s Critical Infrastructure Communicator (CIC), a state-of-the-art communication solution that streamlines control room operations. https://t.co/0HSxrIuse7

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Preview of #UCWeeklyNews for July 15 - #CIX #IMCCA #UC Moderators https://t.co/jvnYABsPo1

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#TalkingPointz #Chatz with Kevin McMenamy of Neat! https://t.co/BozF7QQZrP

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#UCWeeklyNews for 7-8-24: Neat CTO Kevin McMenamy https://t.co/jwiv4FqmwP

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#UCWeeklyNews for 7-8-24: Neat CTO Kevin McMenamy https://t.co/xBhnHTVQHp

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#UCWeeklyNews for 7-8-24: Neat CTO Kevin McMenamy https://t.co/izYKJknrds

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Coming Up on Monday's #UCWeeklyNews Kevin McMenamy of Neat https://t.co/vQCtv4IqVt

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Coming Up on Monday's #UCWeeklyNews Kevin McMenamy of Neat https://t.co/DiPccMJWp9

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Dave & Nice's Richard Bassett chat #AI @ #NICEi2024 UK https://t.co/jjUN0so9qJ

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Dave Michels' thoughts from #NICEi2024. #Niceinteractions UK edition https://t.co/5t1TIPgHug

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#UCWeeklyNews for July 1 2024 - Danto and Maldow chat about InfoComm and TP https://t.co/CDjE1m8a9e

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#UCWeeklyNews for July 1 2024 - Danto and Maldow chat about InfoComm and TP https://t.co/l71aTF1NGw

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#UCWeeklyNews for July 1 2024 - Danto and Maldow chat about InfoComm and TP https://t.co/wgbxQpY9IQ