@thebotanistuk Hello, I’m so disappointed I missed the Black Friday voucher deal as I’ve just discovered your Worcester restaurant is my Nieces favourite place to go. Please could you share a promotional code so that I can treat her to some gift vouchers for Christmas?
@asda disgusted with service this evening. Lied to me in two texts saying my delivery was on the way but when I finally got through on the phone 3 hours late,was told it had not been picked up by the driver and was not coming. Told to re-order however no slots before Christmas😡
@TravelodgeUK If you deal with all the feedback forms you have received on line you are sure to capture mine without me needing to provide details again. That’s what you initially told me to do so I did it. I also completed the survey you emailed to me, so already duplicated efforts.
@TravelodgeUK in response to your comment below I have indeed completed the form via your website as previously advised here and have been completely ignored. You clearly only care on Trip Advisor, not genuinely. Apology not deemed sincere at all.
45% of consumers plan on celebrating #ValentinesDay ❤️today! But, just how will they be celebrating?
We’ve spoken to over 5000 consumers to find out. From the type of #wine 🍷they’ll be sipping on, right down to who will be getting the bill at the #Valentine dinner 🍴
@TravelodgeUK I’ve completed the online form as requested. From the dates and size of the hotel it shouldn’t be too hard to find my details and feedback to deal with as your team see appropriate. It’s too late to help me or to change my experience on this forum.
@TravelodgeUK Why wasn’t this suggested on Saturday when I raised the concern here? You’ve emailed me to complete the survey which linked to trip advisor, asked me to complete an online form and after all that you say you could help after all. You’ve wasted my time and I don’t trust you.
@TravelodgeUK not impressed with your lack of concern and nonsense reply. Needless to say I have just booked an alternative hotel for my next trip. I would not like to be associated with the type of accommodation you are running.
@TravelodgeUK As mentioned ... i was not comfortable leaving my room to seek assistance, the people were so loud and intimidating. I think more people than authorised could have been using the rooms and coming and going all night. Very unpleasant.
@TravelodgeUK do you have any kind of quiet night policy? I’m struggling to sleep due to shouty people outside my room and too scared to venture out to reception. (Oxford)
@eurowings It’s not really good enough, I feel you’ve tricked me by letting me books direct flight and then changing it to a split one. 3 changes seems excessive too, like you don’t know what you’re doing. Unlikely to book with you again unless service cancels this out.
@IcelandFoods so impressed with how helpful and prompt your Contact Centre is following my request for online help this morning. Top marks for customer service 😊