Ordered these bellies from Myntra under the brand Sneakers Villa.
When arrived, I noticed something odd: the pair has two different brand tags/labels inside — one says Sneakers Villa, while the other appears to carry a different brand name. (See comments)
@myntra@MyntraSupport
So what exactly are customers paying for when a seemingly identical product is being sold under different brands and prices?
Is this a legitimate private-label/OEM model, or are customers simply being charged different prices for same product depending on the brand? (Contd)
I called Myntra customer care to ask why. I was told that both labels belong to the same company.
But then I started looking at same product on Myntra and found what appears to be the exact same pair being sold under multiple different brand names, some at lower prices. (Contd)
@SwiggyCares I just want to know how is this possible that the amount of refund in source account is different than the amount I would have gotten had I opted for a coupon? Pls refer to the screenshots.
@CareDominos It's a horrible experience. You have lost a loyal customer. Thank you for acknowledging but I don't need anything. This is anyway a show-off response, you guys already have my details. You just replied to establish on social media that you "care".
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