@Zee5India I haven't received any mail since the past 1 week, I was informed the refund has been processed but there hasn't been any follow up via mail or any other form. I haven't received my refund still and neither any support.
@ZEE5India I tried cancelling my FIFA WC All Access subscription multiple times, yet you still deducted ₹799 for a renewal AFTER the World Cup ended. I never authorized this renewal. Please cancel it immediately and issue a full refund. This is unacceptable.
@Zee5India You said on 13 Sept that you had responded with ticket #7441826. It’s now been a week, and despite multiple follow-ups, my refund is still unresolved as you can see. This level of customer support is extremely disappointing. Please stop stalling resolve this urgently.
@Zee5India
@ZEE5India tried mailing several times but still no response from @ZEE5India support, the least you can do is provide assistance in a situation like this. Absolutely pathetic customer support.
@zeptocares You said you're reviewing my concern, but you haven't even asked for my order details. How are you investigating without them? My Order ID is SKHURDEWN19921. Please review the case and provide an acceptable resolution.
@ZeptoNow@zeptocares