Tanmay Gupta

[Tanmay Gupta @TanmayGupta__]

@HP @HPSupport @HPIndia @HP_Newsroom After weeks of delays & copy‑paste replies, HP has now stopped responding altogether. Silence is not a resolution. Ignoring a customer publicly only proves that HP has no answer & no accountability. Exactly why people lose trust in this brand

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia @HP Weeks of delays, copy‑paste replies & zero clarity & HP still sends me the same two service centres 40 & 22 km away as if that solves anything.Not one responsible action.This isn’t customer support. It’s a complete failure and disgrace. Shame to @HP

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HP @HPSupport This "keep you informed" i have been getting it for weeks. Shame on You . for not able to handle a simple battery replacement case. Your case management is a disaster and people assigned to that are arrogant and inefficient

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia Weeks of follow‑ups & HP sends me 40 km away,then 22 km,while ignoring South Bangalore centers.They also claim“can’t verify authenticity”of battery before checking it.If this is HP’s Customer Relations standard,no wonder cases drag.Still awaiting real solution

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPSupport @HP Your “case management” is the problem.Weeks of delays,no service centre in South Bangalore,no clarity, & now weeks of silence from the person assigned to handle this case.This isn’t support,it’s a complete collapse of HP’s internal process. Shame on You !

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia @HP @HPSupport @HP @HPIndia It’s honestly a shame that a company of HP’s scale has spent weeks unable to identify even one authorised service centre in South Bangalore. This isn’t a delay — it exposes a fundamental failure in HP’s own service‑mapping and internal information systems

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia @HPSupport @HP @HPIndia Interesting that HP refuses to reply publicly on my tweet and instead hides behind private DMs with the same scripted “we’re checking” messages. Days of silence, no action, no resolution. This isn’t support — it’s HP avoiding accountability.

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia @HP @HPSupport @HP @HPIndia “coordinating”,“exploring options”&“requesting updates”but still no answer to the most basic question:Why has HP been unable to identify even ONE authorised service centre in South Bangalore for weeks?How can a global brand not know its own service network

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HP @HPSupport @HPIndia Three days of silence after weeks of contradictions and 40 km → 22 km runarounds. This isn’t a support delay anymore — it’s a clear failure of HP’s customer service and leadership, both in India and globally.

[Tanmay Gupta @TanmayGupta__]

@beco_india @AdityaRuia It’s unbelievable that you have ignored every email,DM & tweet,including one addressed directly to the founder. One order auto‑refunded after months of silence,another still pending & not a single acknowledgement from your team.Heights of unprofessionalism

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia I request reassignment of my case to a different CRM.Despite providing all details multiple times,there has been no progress,only delays & contradictory statements.I need a CRM who can take ownership & resolve the battery replacement as per warranty without further inconvenience

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia This case has been dragging for weeks with no clarity,contradictory statements & unnecessary runarounds.I’ve provided every detail multiple times. At this point,I need a resolution,not another ‘checking with the team’ message.Please arrange the battery replacement immediately

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia @HP After weeks of escalation across email, calls, DMs and Twitter,HP still can’t identify even ONE authorised South Bangalore centre for a basic battery replacement.The only option offered is 40 km away-costing more than the battery.A complete service failure

[Tanmay Gupta @TanmayGupta__]

@HPSupport This still does not answer my question.Could you please list which HPauthorised service centres in Bangalore are equipped for battery diagnostics for my laptop model? Without this info,it is unclear why a centre 40 km away has been assigned despite other centres being much closer

[Tanmay Gupta @TanmayGupta__]

@HPSupport I’ve been asked to visit a service centre nearly 40 km away for a battery inspection, even though multiple authorised HP centres are available in South Bangalore. Why has such a distant location been assigned? Requesting reassignment to the nearest centre.

[Tanmay Gupta @TanmayGupta__]

@HPSupport Following up on my earlier question. Requesting clarity on which HP service centres in Bangalore are authorised for battery diagnostics for my laptop model. My query remains unanswered, and the assigned centre is still 40 km away despite multiple centres in South Bangalore.

[Tanmay Gupta @TanmayGupta__]

@HPSupport Understood. Could you please specify which HP service centres in Bangalore are authorised for battery diagnostics for my laptop model? There are multiple centres in South Bangalore — please confirm why none of them are eligible and why only a centre 40 km away has been assigned.

[Tanmay Gupta @TanmayGupta__]

@beco_india No response since my last tweet about my unresolved order. Assurances were given earlier, nothing done. Need immediate action.

[Tanmay Gupta @TanmayGupta__]

@HPSupport @HPIndia Tweeted last week regarding my HP battery replacement & was assured it would be resolved.Coordinated with representative Ravi Kiran K,yet there has been no action or update.Weeks of delay for an under warranty product is unacceptable. Need immediate escalation

[Tanmay Gupta @TanmayGupta__]

@AmazonHelp Very disappointed. My Rossmax BP monitor was repaired but failed again.I even paid courier charges.Rossmax ignored my follow-up. Amazon gave wrong info,raised an invalid warranty ticket,promised callback (never happened),kept me on hold today, & still denied refund.