@StarHealthIns@irdaiindia In this thread, I’ll expose how Star Health is short-changing senior citizens by partially settling their claims. Stay tuned.
@StarHealthIns@irdaiindia@StarHealthIns Could you please explain why you are not complying with the IRDAI guideline requiring cashless approval within one hour?
@StarHealthIns@irdaiindia@StarHealthIns In the coming days, I will share documented instances where Star Health denied or partially approved valid claims despite the policy’s clear terms and conditions—highlighting a serious and unethical claims practice.
@StarHealthIns@irdaiindia Every time we file a claim for my parents, @StarHealthIns makes the process unnecessarily difficult. I would like to know whether claims can be settled on the first attempt, in accordance with the policy’s terms and conditions, without unnecessary hassle.
@StarHealthIns@irdaiindia@StarHealthIns@irdaiindia often settles claims partially at discharge, but pays the full eligible amount when policyholders follow up and cite the policy terms—taking advantage of those who do not read or challenge the settlement.
@irdaiindia@StarHealthIns@irdaiindia , @StarHealthIns is failing to settle claims as per policy terms at discharge and delaying cashless approvals beyond the mandated 1-hour window. Request immediate intervention
@StarHealthIns@irdaiindia My father lost his elder son on 27th May and was hospitalized the very next morning, on 28th May, due to illness. During such a difficult time, Star Health once again caused unnecessary trouble instead of providing support ..
@irdaiindia@StarHealthIns@StarHealthIns , why is my claim settled “as per policy terms” only after I raise a concern post-discharge? Shouldn’t every claim be processed as per policy terms during the cashless claim process? Every time we are facing this issue at the time of discharge.
@irdaiindia@StarHealthIns@StarHealthIns I would like to understand why, despite charging the full premium, claims for senior citizens are only partially settled.