Tapasya Upadhyaya

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[Tapasya Upadhyaya @TapasyaUpadhya2]

@MyntraSupport Sent

[Tapasya Upadhyaya @TapasyaUpadhya2]

@DreamCryptoX Yes please.

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife @AJIOLife you’re not giving my refund so now I will make sure I see this through.
your executives are not the only ones who can threaten us and say “do whatever you want I won’t pick up the product”

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife pathetic experience!
Placed return of 3 times now 2 times due to incorrect product. Ticket approved by customer care but delivery guy says we won't take it because the product does not match?

The CC says place the return request again? (Contd)

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife @AJIOLife I’ll tell you Wht will happen - pick up guy will call and tell me he won’t pick up everyday and harass me. And on May 1 you will say raise the request AGAIN!
I have filed a consumer court complaint and shared it with your customer care.

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife Not sure who is to blame here - your team or delivery people because honestly never heard of them having so much an upper hand.
First return was placed on 11th April.
Today 6th return was placed by your customer service team

[Tapasya Upadhyaya @TapasyaUpadhya2]

@mayankbisht08 @AJIOLife Same issue here. Wrong product - delivery guy says he wont take it because the image he has is of another product. I have raised return 4 times now. CC just says they have filed a complaint for the past 15 days. Not a thing has been done.

[Tapasya Upadhyaya @TapasyaUpadhya2]

@DalleVlogs @AJIOLife Similar situation. Wrong Product return created for 4th time and delivery partner says he wont take back because it is a different product. CC only says to place return again. Filed so called complaint against delivery guy twice already (latest today). No action! pathetic

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife I had to place return for the 4th time for one of the items because the delivery guy said he will not pick up the product? Why? Because the image he received from your end is of jeans and he knows that I have received shorts! @AJIOLife

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife The delivery guys have already said no to pick up for this today. So I'm not sure if they are going to pick this up or not. For incorrect product you just have to say to pick up with no questions asked especially if it is approved from the backend! @AJIOLife

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife For this product, RT146890728 is the second time the return has been placed after cancellation from the delivery guys and now you're saying you've cancelled this as well?

[Tapasya Upadhyaya @TapasyaUpadhya2]

@AJIOLife Messaged you the details. Waiting for resolution

[Tapasya Upadhyaya @TapasyaUpadhya2]

This is going on now since more than a week with one ticket closing the to open others and NOBODY among your so called representatives are of help! Pathetic response! Need my refund IMMEDIATELY @AJIOLife

[Tapasya Upadhyaya @TapasyaUpadhya2]

Today again the delivery guy said he will not take the product because it is not 'as per the image available'!
This is the level of customer service? Are you not able to communicate better with the customers or the delivery executives? @AJIOLife

[Tapasya Upadhyaya @TapasyaUpadhya2]

@policybazaar made a payment for insurance on June 12. Haven't received the policy document yet. I have been the one to reach out and the agent says they will get back and then they don't.

I have reached out multiple times and apparently the "process" takes a long time!