@lufthansa I just finally got through and the agent hung up on me before I finished asking for help!
How do I get a hold of Baggage @ lufthansa?!!? HELLP!
@lufthansa
STILL ON HOLD. HELP! Our bags have been stuck with you at ORD for 3 days. We can't get through to you to forward them so that Austrian Airlines/United can get them to us in Vienna. United Premier called 10+ times & couldn't reach you either. VIEOS49428
@lufthansa MISSING BAGS WITH LUFTHANSA FOR 3 DAYS! Bags in ORD since 12/13. We have air tags in them. We are in Vienna and can't reach Lufthansa to help! VIEOS49428, Bags tags (0016046104, 0016046107)
HELP PLEASE!
@lufthansa HELP! Our bags have been stuck with you at ORD for 3 days. We can't get through to you to forward them so that Austrian Airlines/United can get them to us in Vienna. We have been on hold for HOURS. United Premier called 10+ times & couldn't reach you either. VIEOS49428
@lufthansa calls to reach them to forward the bags to us in Vienna. Can some please help? We're on hold & can't get through. Report # VIEOS49428, Bags tags (0016046104, 0016046107)
HELP PLEASE! United & Austrian (our final carrier) is trying to reach you to forward the bags
@lufthansa 2 of my bags have been missing for 3 days. I'm on the 3rd day of honeymoon & have spent all of the time on the phone trying to reach Lufthansa - who has our bags at ORD. I have Airtags and can see them at Terminal 1. Lufthansa ORD doesn't answer when United Premier
@Chris__Maynard @goTrainsgo@onepeloton We haven’t heard anything either. Just the automated email saying we’re confirmed for delivery, and then we sat on hold for 90 minutes.
@onepeloton My boyfriend and I ordered a bike on 4/8. We scheduled a delivery that we were told was “cancelled” because someone double booked the appointment. The next earliest delivery date was 6 weeks away. We were asked to be put on the cancellation list....
@goTrainsgo@onepeloton Are you located in Chicago? They also just credited us $250 via email. It’s not about the money at this point. The logistics are poorly run and the communication are abysmal.
@onepeloton We’ve now received a confirmation & cancellation notice in the past 24 hours on our delivery (c349728e) that we’ve been waiting on for 7 weeks. Were told someone from leadership would reach out to us today. We’ve been on hold for 90 minutes. Help.
With that being said, we have mixed feeling about recommending your fitness services and are contemplating spending our $2,400 elsewhere. Please assist as soon as possible. @onepeloton#whereismypeloton
of service from Peloton. We’ve also been charged for the bike for the past 2 months even though we don’t have it. We’ve also continued to be advocates for your brand and recommending your app classes to anyone seeking fitness options.
The note claims someone will be in touch, but we’re incredibly skeptical since no one has proactively reached out to us regarding issues, delays, or cancellations except via email. While we understand complications with COVID, we’re disappointed at the level
It has now been nearly 2 months that we’ve been waiting for the bike. Our delivery date was finally this Friday and we’ve been counting the days. Instead, we just received more bad news. Our delivery appt was cancelled without explanation.
When I finally got through on Wednesday, we were told that we were still on the cancellation list but we’re passed over. While we assumed this was the case, it still sucked since we tried call back immediately. Regardless we understood.
We then received a call at 10AM on a Saturday 5 days later. We missed the call but called back immediately. We were on hold for 90 minutes and no one answered. I called at 9am exactly the following Monday and was put on hold for another hour.