@davidabeyta@AOSmithHotWater I wonder if having a customer support number that the customer can call when it’s convenient for them is the best solution to this problem… 😉
@AOSmithHotWater I've called your warranty line multiple times, have sent emails, and have filled out the online form on your website. What sort of action is required in order for you to even confirm receipt of a potential warranty issue?
@davidabeyta@AOSmithHotWater They did reply via email. They asked me to provide my number. I did and asked that they leave a voicemail with a callback number if they called and I couldn’t pick up. They called twice within about an hour and a half. They left two voicemails and no callback number.
@AOSmithHotWater So calling, emailing, your form, and a tweet still isn't enough? I guess I'll email the social media team as well. It's ridiculous that I've had to wait 18 days for a response regarding a water heater issue, especially during the winter.
The brewery is open for the first time this year! Today’s brew is a grapefruit IPA made with west coast ale yeast. @ Arlington, Texas https://t.co/J4XD9CFwcw
The brewery is open for the first time this year! Today’s brew is a grapefruit IPA made with west coast ale yeast. @ Arlington, Texas https://t.co/UUFmEnvTj3
Spending some quarantine time out on the deck grilling, listening to music, drinking piña coladas, loving on some dogs, and grilling. @ Arlington, Texas https://t.co/OYCDw482Ln