I bought myself and my disabled friend each a ticket and somehow it duplicated my name on each ticket and now @WestJet won’t let me change anything and I lose out on 344$ and won’t even try to help me basically saying your shit out of luck. Offered to pay and everything still no
@snapchatsupport I’ve emailed you guys many of times and direct messaged you and nothing still. Get real people on this to help about your apps bugs. You guys reply on your page to look like your helping but never actually figure out the issue and it’s very sad you’re allowing this
@snapchatsupport I just told you what happened, y’all device banned me for no reason and now I can’t log into my account from my phone. Y’all owe me a new phone
@snapchatsupport I really hope someone makes a lawsuit over this bug of blocking accounts, deleting and device banning. This is criminal of you Snapchat
@isilisii@snapchatsupport My plan is to just keep tweeting them and make enough noise until they realize how many people are being affected. I’ve seen a couple of people talking about law suits so I’m very curious how Snapchat will respond. Also do not reply to those ppl they will 100% hack you
@lil49s @snapchatsupport What you have to do is wait 24hrs, log onto snap through their website and go to unlock account and there you will be able to unlock it. Don’t log back onto the app from your phone (it’s device IMEI banned) you can log on from someone else’s phone (I’ve been on my moms)
@aprilmx@isilisii@snapchatsupport It’s def a bug on their part. I hope enough people bring it to snaps attention and they actually do something about this. I cannot believe the amount of people who are getting device banned, deleted, and locked out for no reason
@isilisii@snapchatsupport I’ve basically been going through this for like a month and a half now. At first I’m snap logged me out, locked me out then perm locked me out. I was able to unlock my account from their website after a week of this happening but now I’m device banned and re locks me out
@snapchatsupport Y’all have billions of users and you can get a proper customer support team? Help out your users with their accounts being deleted, locked, and device banned
@snapchatsupport fix your bug that device bans, temporarily/permanently locks accounts, and deleting accounts for no reason. People are being scammed trying to get their accounts back by bots/hackers. Fix YOUR bug. Protect and help the people who have supported snap for years
@lil49s @snapchatsupport It’s honestly ridiculous. First I was logged out, then locked out temporarily, permentantly locked when I tried to unlock it. Now I can get into my account from any other device but mine obvs I was device banned. Better be fixed bcs I can’t afford a new phone rn 🙄