@mrliam0@JulieMayMorrill@GoogleMyBiz Can you help my business? I have a 5-star review in a pending status since September 2025. I didn't report that review. But now I get 3 bad ones in a row from fake accounts, I can't report them. My account is locked 16 days now. The only response I get is to ask Google support.
@mrliam0@JulieMayMorrill@GoogleMyBiz Yes, we found every avenue you can get support with Google and tried to present to all of them. Still, no one is helping, and it's been 2 weeks now. The report tool is broken, so we can't even report the review. Do you know someone who can help my business?
@GoogleMyBiz@GoogleMyBiz Hi Ann — we’ve responded in DM with full documentation showing both fake reviews and a reporting system failure.
We cannot submit them through the tool as they do not appear there.
Requesting escalation to a specialist team for manual review.
@GoogleMyBiz@GoogleMyBiz Need help with case 0-2069000041467
3 fake reviews posted within 1 hour from non-customers
Reporting tools are broken and support emails are not monitored
Can this be escalated for manual review Ive also been locked?