EdgeTier

EdgeTier is bringing intelligence to your customer contact centre operations.

Happier Customers. Better Data. Lower Costs.

[EdgeTier @TeamEdgetier]

Exciting news! We’ve been featured on the @Siftedeu 100: UK & Ireland Leaderboard, a showcase of the top 100 fastest-growing startups.🤩 Want to see who else made the cut? Check out the leaderboard: https://t.co/n4m1yoPPAI

[The SaaS News @TheSaaSNews]

EdgeTier @TeamEdgetier Raises €6 Million in Series A

#SaaS #AI #Analytics platform for #CustomerExperienceManagement #seriesA to further develop its product roadmap and continue its journey of growth and innovation #funding
https://t.co/cuXod4q3Ay

[SaaSOpps @SaaSOpps]

Congrats to the following 🚀on their funding!

@TeamEdgetier Raises €6 Million in Series A
@ClimateView Secures €14 Million in Funding
@cargofive Raises €1.8 Million in Funding

#saas #technologynews

[EdgeTier @TeamEdgetier]

EdgeTier is going 🚀🚀🚀. Today we announce our Series A fundraise from @smedvigcapital @ActVC and @Episode1VC -funding to bring more real-time AI-driven insights on customer conversations to customer-facing teams globally. #startup #funding #jobfairy https://t.co/f79tSAaaoZ

[Retail Technology Innovation Hub @RTIH_RetailTech]

Contact centres specialist @TeamEdgetier raises €6 million in Series A round led by Smedvig Capital #retailtech #startups #CustomerExperience #ArtificialIntelligence https://t.co/aR5CXdkCbv

[Act VC @ActVC]

We are delighted to continue to support @shane_a_lynn, @High_Tower_Man and Ciaran Tobin from @TeamEdgetier in creating the customer engagement data layer.

Onwards & upwards! 🚀
https://t.co/SR7k5qtX6M

[Shane Lynn @shane_a_lynn]

Big day for all at @TeamEdgetier as we announce our €6m Series A fundraise today from @smedvigcapital @ActVC and @Episode1VC. We're seeing huge appetite for our conversational insights products across multiple industries - exciting times ahead! #startup https://t.co/B9UN3CmKM8

[Brian Caulfield 🇺🇦🇮🇪 @BrianCVC]

Congratulations @High_Tower_Man and all the team @TeamEdgetier. https://t.co/42meBiFZq5 via @businessposthq

[EdgeTier @TeamEdgetier]

Want to validate an idea? Or test something? Or answer a question quickly in your #customerservice data? Now with EdgeTier, you can search by meaning, not by keyword - it's a game changer. Quantify your thoughts, not your keywords. #vectorsearch #ArtificialIntelligence

[Shane Lynn @shane_a_lynn]

It’s hard to beat in person craic. We had the full @TeamEdgetier crew back in Dublin last week! Proud to say we’ve reached the “we have to book an area in the pub” size of company! #startup 🚀 ✨

[AxisBIC @AxisBic]

Four more of our "Emerging" entrepreneur cohort that will be making their way to Cork for The Entrepreneur Experience tomorrow are @paulinekwasniak of @Fine_deeds Brendan Staunton of Amara Therapeutics, Albert Williams of @perkforce and the team from @TeamEdgetier #EntExp24

[ML-Labs @ml_labs_irl]

We welcomed Shane Lynn founder of EdgeTier. EdgeTier core business is to improve customer experience through real-time AI system. ⁦@shane_a_lynn⁩ ⁦@edgetier⁩

[EdgeTier @TeamEdgetier]

If it happens twice, is it a tradition? The second "annual" EdgeTier team swim last week with some of our Irish-based crew. 🍕and 🍺 needed quickly to warm up afterwards :) #startup #team

[EdgeTier @TeamEdgetier]

We’ve looked at five #AgentAssist approaches for customer care centres in our latest article. Read why it has become a popular method to improve agent performance right here:

https://t.co/k84nThVZoT

[EdgeTier @TeamEdgetier]

#AgentAssist has become a popular method to improve agent performance while maintaining or even improving customer service. Our latest blog examines agent assist approaches for #customercare #contactcentres

Read More:

https://t.co/k84nThVZoT

[EdgeTier @TeamEdgetier]

Looking to improve performance at your contact centre? Read why text classification is a perfect mechanism to “dip your toe” in the machine learning world for customer contact centres.
#machinelearning #ai #customerservice #customerexperience

https://t.co/a4i1M7pEIM

[EdgeTier @TeamEdgetier]

Thinking of embarking on a #chatbot journey but can’t get your head around the basics and jargon? Check out latest blog.

https://t.co/p0HL5PHeaq

#conversationalinterface #chatbots #ArtificialIntelligence

[EdgeTier @TeamEdgetier]

Want to start out with Chatbots? Looking for efficiencies in your data centre? Conversational Interfaces may be part of your answer. https://t.co/p0HL5PHeaq #conversationalinterface #chatbots #ArtificialIntelligence

[Dublin Startup Jobs @dublin_startups]

New Job based in Dublin - Senior Sales Development Representative @TeamEdgetier
https://t.co/MydhZY8H93

#Hiring #Dublin #Startup #jobs #TweetMyJobs #Hiring #Recruitment #jobfairy

[CCMA Ireland @CCMA_Ireland]

3 brands presenting this Friday offering stellar #cx service. From analytics to real-time issue data, optimising digital engagement & quality assessment productivity.
@TeamEdgetier
@leaptree
@joulicaio
Register: https://t.co/WTGzCt93JD
21.01.2022. 11am IST.
#ccmacommunitychat