Exciting news! We’ve been featured on the @Siftedeu 100: UK & Ireland Leaderboard, a showcase of the top 100 fastest-growing startups.🤩 Want to see who else made the cut? Check out the leaderboard: https://t.co/n4m1yoPPAI
EdgeTier is going 🚀🚀🚀. Today we announce our Series A fundraise from @smedvigcapital @ActVC and @Episode1VC -funding to bring more real-time AI-driven insights on customer conversations to customer-facing teams globally. #startup#funding#jobfairy https://t.co/f79tSAaaoZ
We are delighted to continue to support @shane_a_lynn, @High_Tower_Man and Ciaran Tobin from @TeamEdgetier in creating the customer engagement data layer.
Onwards & upwards! 🚀
https://t.co/SR7k5qtX6M
Big day for all at @TeamEdgetier as we announce our €6m Series A fundraise today from @smedvigcapital @ActVC and @Episode1VC. We're seeing huge appetite for our conversational insights products across multiple industries - exciting times ahead! #startup https://t.co/B9UN3CmKM8
Want to validate an idea? Or test something? Or answer a question quickly in your #customerservice data? Now with EdgeTier, you can search by meaning, not by keyword - it's a game changer. Quantify your thoughts, not your keywords. #vectorsearch#ArtificialIntelligence
It’s hard to beat in person craic. We had the full @TeamEdgetier crew back in Dublin last week! Proud to say we’ve reached the “we have to book an area in the pub” size of company! #startup 🚀 ✨
Four more of our "Emerging" entrepreneur cohort that will be making their way to Cork for The Entrepreneur Experience tomorrow are @paulinekwasniak of @Fine_deeds Brendan Staunton of Amara Therapeutics, Albert Williams of @perkforce and the team from @TeamEdgetier#EntExp24
We welcomed Shane Lynn founder of EdgeTier. EdgeTier core business is to improve customer experience through real-time AI system. @shane_a_lynn @edgetier
If it happens twice, is it a tradition? The second "annual" EdgeTier team swim last week with some of our Irish-based crew. 🍕and 🍺 needed quickly to warm up afterwards :) #startup#team
We’ve looked at five #AgentAssist approaches for customer care centres in our latest article. Read why it has become a popular method to improve agent performance right here:
https://t.co/k84nThVZoT
#AgentAssist has become a popular method to improve agent performance while maintaining or even improving customer service. Our latest blog examines agent assist approaches for #customercare#contactcentres
Read More:
https://t.co/k84nThVZoT
Looking to improve performance at your contact centre? Read why text classification is a perfect mechanism to “dip your toe” in the machine learning world for customer contact centres.
#machinelearning#ai#customerservice#customerexperience
https://t.co/a4i1M7pEIM
3 brands presenting this Friday offering stellar #cx service. From analytics to real-time issue data, optimising digital engagement & quality assessment productivity.
@TeamEdgetier@leaptree@joulicaio
Register: https://t.co/WTGzCt93JD
21.01.2022. 11am IST.
#ccmacommunitychat