AI Concierge for Shopify stores that converts more traffic (CVR), sells more stuff (AOV), and handles redundant support queries. Powered by advanced AI.
We’re excited to be an honoree of The Leading 100 List produced by The Lead! This list recognizes the innovative tech start-ups driving the future of brand to consumer.
You can view the list here: https://t.co/txEgveSnMy
#Leading100
eCommerce site search is still stuck in the 2000s.
With AI, shoppers can use natural language to search or discover.
And *product discovery* is an untapped goldmine for #Shopify owners.
With AI, you can unlock your entire catalog—not just the bestsellers.
Rep goes after abandoned carts, too.
Within a 60-day window, Snow Teeth Whitening converted 33.85% and made over $223k in sales.
#AIforShopify#AIforEcommerce
We'd like to announce our partnership with @Yotpo— and two great features available today.
1. Yotpo Marketing
2. Yotpo Reviews
Yotpo Marketing allows you to collect email and SMS through Rep.
And Reviews allows shoppers to see a product's average ratings & top review.
Enjoy!
If someone covers support for 8 hours a day, then what about the other 16 hours?
It costs $7200 a month to hire a human—and a fraction of that to hire AI.
AI is making an impact. And yes, we still need humans. Both can be true.
The latest Fringe is out. In this one:
—> Yes, AI will be your next bonafide salesperson
—> The Google doc leak and the future of SEO
—> CS is now responsible for sales??
And more. We curate the top articles eComm leaders need to read.
More here: https://t.co/OZCwJAwMyc
Is it possible for AI to solve the most persistent problems in eCommerce?
—> Low conversions on site visitors
—> New product discovery
—> Abandoned carts
—> Upselling or cross-selling (the AOV problem)
—> Support ticket overwhelm
What's the ROI of AI? https://t.co/2miGpoUsF5
Latest product news just dropped. Got some nice surprises, including:
—> Real-Time Assistance notifications
—> Redesigned console pages for quality of life improvements
—> The GoSun case study
More here: https://t.co/wCbhQkq5ur
Hey #Shopify merchants, what would you give to cut your support requests by 40% from 2023's totals?
Well, that's what GoSun did. Using Rep, they:
—> Reduced support queries 40% YoY
—> 7% AI conversion rate
—> AI-generated sales: $20,770
Read more here: https://t.co/r3hPKcjBQz
You're not flawed. You're just human. That's why we built machines that can automate and think for you.
With a trained and branded AI by your side, you can rid yourself of those pesky FAQs and do what you do best.
#customersupport#aichatbot#shopify
Jeff Bergmann from Eye Candy Pigments needed to reduce his support load.
He reduced support tickets by 50%. But he got an unexpected benefit from analyzing AI conversations: better engagement on his store.
Here's how he did it: https://t.co/2tRX6G2CQz
Last month we shipped the ability to have live chats with people as they shop.
This week, we released Real-Time Chat Assistance, which notifies merchants when a shopper needs help *now*.
And... you don't need a helpdesk integration to use it.
More here: https://t.co/n6n2Gm4iha
We've got the latest product updates to share:
New Features:
—> Sales Scenario Dashboard
—> Real-Time Assistance
—> Right-left language support
New case study: Eye Candy Pigments
You can get the latest updates here: https://t.co/byru1l5ZF3
The Fringe is out:
🤔 Could 'emotion' become the best way to measure brand success? Also...
—> How Lectric eBike increased *monthly* organic traffic from 37K to 210K
—> How Instacart uses AI to improve #CX
—> Revenge of the Home Page
Get it here: https://t.co/uhgcdwktGr
Eye Candy Pigments cut support requests in half and improved conversions.
📉 50% reduction in support inquiries
📈 21% CVR improvement for disengaged shoppers
👀 Improved customer engagement and satisfaction
Case study here: https://t.co/rzWejadx2v
#ShopifyAI#ecommerce
Do AI chatbots really drive more sales for online stores?
Let's talk about it on May 21.
—> Real case studies from some well-known brands
—> How AI influences buying decisions
—> Some unexpected surprises
👉 Secure your spot now!
https://t.co/x7sX0AbGup