TeamViewer Support

Support with any & all questions about @TeamViewer. Need help? Just ask! Tweet us here or check

[TeamViewer Support @TeamViewer_help]

@jefoutuyasmart Merci pour votre message. Nous ne pouvons pas effectuer de test via les réseaux sociaux. Vous pouvez tester la connexion entre deux de vos appareils ou avec une personne de confiance. En cas de problème, envoyez-nous les détails en privé.

Bien à vous,
Sophia https://t.co/f8HEMwDkJl

[TeamViewer Support @TeamViewer_help]

@jefoutuyasmart Oui, avec votre ID TeamViewer, une personne peut demander à se connecter, mais la connexion nécessite votre confirmation sur l’appareil mobile.

Partagez donc votre ID avec des personnes de confiance et n’acceptez que les connexions que vous reconnaissez.

Bien à vous,
Sophia

[TeamViewer Support @TeamViewer_help]

@jefoutuyasmart Si QuickSupport est installé sur votre téléphone et configuré comme indiqué dans notre guide, votre partenaire devrait pouvoir se connecter à votre appareil avec votre autorisation.

Vous trouverez également les étapes de connexion ici :
https://t.co/v1VKa8ovM4

/Sophia

[TeamViewer Support @TeamViewer_help]

The issue has been resolved. Our engineers are still monitoring the WebAPI services to assure the situation is completely mitigated. Please see our current status here: https://t.co/dSYOiV23uC
. We apologize for any inconvenience caused.

[TeamViewer Support @TeamViewer_help]

We fixed the issue that affected our WebAPI services, and we are monitoring the results. Please subscribe to our status page here: https://t.co/gJFk209MmT

[TeamViewer Support @TeamViewer_help]

We identified an issue that has impact to our WebAPI services and are applying measures to restore service. Please subscribe to our status page for more information: https://t.co/gJFk209MmT

[TeamViewer Support @TeamViewer_help]

A subset of our users are currently experiencing issues with our WebAPI services. Our engineers are working on the identification. Please subscribe to our status page for more info: https://t.co/oebKxuvHug

[TeamViewer Support @TeamViewer_help]

@Eagle__Falcon We’re sorry to hear about your experience and frustration. As we can’t review account or billing matters via social media, we recommend contacting the debt collection agency directly, as they can discuss your case in detail. Thank you for sharing your feedback.
Best,
Ying

[TeamViewer Support @TeamViewer_help]

@DivyaaTrivedi We're sorry to hear that. We can't help with licensing issues here on social media. However, please send us your ticket ID or invoice number in a private message so we can pass your words on to the right team. We await your DM and thank you for your understanding. Best, Nadin https://t.co/f8HEMwDkJl

[TeamViewer Support @TeamViewer_help]

@TheG3RG We're sorry to hear that commercial use has been detected again. However, the only way to restore it is to submit a new request via our reset form: https://t.co/Furyc02lrq. Please include all TeamViewer IDs involved in the connection. Best, Nadin

[TeamViewer Support @TeamViewer_help]

@dinhanhthi Thank you for the clarification. I tested using your direct link and was able to still save the password once it was considered secure. Please try in another browser or on a different network to ensure there are no localized issues, or on another device.
Best,
Josh

[TeamViewer Support @TeamViewer_help]

@dinhanhthi Thank you for the clarification. In order to replicate your exact situation, when you say 'the web' do you mean the web client - https://t.co/zo6yr0hLwB - or the Management Console - https://t.co/NxUiGiAsDt? Thanks in advance.
Best,
Josh

[TeamViewer Support @TeamViewer_help]

@dinhanhthi Thanks for the clarifications. 'Save' cannot be clicked until the new password meets the security requirements; once it does, the button becomes available. Should the issue persist even with a secure password, please reinstall TeamViewer completely and try again.
Best,
Josh

[TeamViewer Support @TeamViewer_help]

@PGTrivedi_ We're sorry about your experience and the frustration caused. Please send us a DM with more details, and we'll be glad to take a closer look and investigate further.
Best,
Ying https://t.co/f8HEMwDkJl

[TeamViewer Support @TeamViewer_help]

@aphesming Danke für dein Feedback. Die von dir beschriebenen Beobachtungen würden wir uns gerne genauer ansehen.

Schick uns bitte eine DM mit ein paar Details (TeamViewer Version, Betriebssystem(e), seit wann das auftritt, etc.). Dann können wir den Fall näher prüfen.

Viele Grüße
Sophia https://t.co/f8HEMwDkJl

[TeamViewer Support @TeamViewer_help]

@r3ejimmy We're sorry to hear about your experience. Could you please send us a DM with some additional details, such as your account ID, invoice number, or email associated with the account? We'd like to take a closer look at your case and better understand the situation. Best, Sophia https://t.co/f8HEMwDkJl

[TeamViewer Support @TeamViewer_help]

We fixed the issue which caused the degraded performance and we are monitoring the results. See more at: https://t.co/gJFk209MmT

[TeamViewer Support @TeamViewer_help]

We are currently investigating an issue that affects a subset of our US-based services. Users are currently experiencing issues accessing https://t.co/EeuHFp7Jh0. See more at: https://t.co/gJFk209MmT

[TeamViewer Support @TeamViewer_help]

@EddiesTech We're sorry to hear about your experience. We'd like to look into this further and make sure your feedback reaches the appropriate team. To do so, please send us a PM with your ticket ID, invoice number, or any other relevant details. Best, Nadin https://t.co/f8HEMwDkJl