@LoadedEN 6265554
All I get is standard AI/copy paste replies on emails with no update
“I just want to let you know that the information you provided is currently with our escalations team. They’re actively reviewing it, and we’ll update you as soon as we have any new developments.”
Hey @LoadedEN
Just want to know why you think it’s acceptable to not quickly resolve an internal issue
You supplied a non functional key
You then tell me the turnaround from initially reporting the issue until you complete an investigation will be 5 days. Why must I be massively inconvenienced while you figure out what you did wrong?
Is this just common practice for you guys?
@TattooedTekkers@LoadedEN would just buy direct.
I’m currently dealing with an issue with them where they sold me a code that is non redeemable and expect me to wait a week whilst they look into it
@JakeDenny13@LoadedEN would just buy direct.
I’m currently dealing with an issue with them where they sold me a code that is non redeemable and expect me to wait a week whilst they look into it
@zBaH_@LoadedEN I would just buy direct.
I’m currently dealing with an issue with them where they sold me a code that is non redeemable and expect me to wait a week whilst they look into it
@thomasutrI@LoadedEN Well I bought monetary voucher so I could get ultimate but I’m currently dealing with an issue with them where they sold me a code that is non redeemable and expect me to wait a week whilst they look into it
@dbinkley21@LoadedEN Well I would normally say yes but I’m currently dealing with an issue with them where they sold me a code that is non redeemable and expect me to wait a week whilst they look into it
@R3dWingedRaven@LoadedEN Yeah @LoadedEN said they have escalated the issue but at the end of the day, the issue is an internal one. They simply want me to hold on for a few more days. Don’t know why I should be expected to wait for longer for them to issue a new code.
@virginmedia I explain to the 4th person in as many days, they say that a complaint has been raised on my behalf and external team is booked for the 12th but she then says that she has moved it to today. No sign or contact from any “engineer” today either and constantly having to chase myself
@virginmedia today is meant to be my install day and I have received nothing but awful customer service and constant broken promises. Really making me wonder whether I should cancel before install even goes ahead
@virginmedia Sadly for VM the pole for access is in my Aunties property and she tells me no one attended as she was in all day and has been in each day that they say they couldn’t get in. I get to today (my supposed install date) to be told it’s still 12th
Not trying to do anything other than educate myself here
If you voted for Trump, why over Kamala. Same applies for Kamala, why over Trump. Looking for factual policy choices and not because you think one or the other is a dick.
UK media paints Trump as a lunatic dictator.
I used to spend all my free time sitting on my pc, doing not a lot but seeming to be busy in myself. Recently I’ve spent a fraction of time on my pc but finding interests in watches and coffee deepening! Much more relaxed these days as well as much more free time!
Things that 2024 has changed for me.
- I’ve lost over 170lbs now
- I absolutely hate being overly connected to things. If someone wants to get hold of me, they have my mobile. It’s gotten to the stage I’ve turned off notifications on so many apps. I rarely wear my Apple Watch now as a result.
- I don’t reply to anyone anymore that I don’t care about. I will leave them on read or tell them to fuck off.
- I’ve been renovating a house now for 5 months and will move within a month now. Happy for family to have the much bigger home.
- these are all positive changes and looking forward to more.