@praaatiiik@GyanTherapy@TechnicalGuruji@SamsungIndia guys please somsone help me, i am a samsung user using s21 Plus
I purchased this device on april 2022 and just on april 2023 my s21 plus after an update started heating and green line issue came after a software update, but
@praaatiiik@GyanTherapy@TechnicalGuruji@SamsungIndia This is what tech justice is? I'm from a middle class family, we buy new phone when price gets lower and then not even a year company update ruins the device and corrupts it? And no resolution is provided? Samsung authorized service center scams its customers & no action is tkn?
@praaatiiik@GyanTherapy@TechnicalGuruji@SamsungIndia I have been calling samsung 100 times and all they say is that they will resolve the issue, then now they are saying we can't do anything, please someone help as this is fraud, my device condition is brand new i cam share image , there's not even a single scratch on device
@praaatiiik@GyanTherapy@TechnicalGuruji@SamsungIndia My device is submitted in another samsung service center from past 40 days and samsung transferred the case to head management team where they first accepted the mistake then case was transferred to aman bindra who never contacted me from past 20 days and closed the case
@praaatiiik@GyanTherapy@TechnicalGuruji@SamsungIndia And in January when i argued and said this is unacceptable they said they raised the ticket to samsung but they did nothing, samsung denied any job sheet and then the service center was shut due to parts laundering, and now samsung is taking 0 responsibility,
@praaatiiik@GyanTherapy@TechnicalGuruji@SamsungIndia But then after alot of conversation and fight samsung provided a screen replacement which made the device condition much worse , device starter Overheating in an ac room reaching 50⁰ C , display started malfunction, upon visiting service center they said its software issue