Teddy Fresh Support

[email protected]
For questions & concerns regarding Teddy Fresh orders, please send us a message and we will get that taken care of for you right away! 🐻

[Teddy Fresh Support @TedFreshSupport]

@madi_meows Please email our team at [email protected] with your correct address. They can attempt to update it before the order is processed.

[Teddy Fresh Support @TedFreshSupport]

@theintaenet Hopefully, we aren't getting back to you too late: 1) The Melrose and Santa Monica UO locations have carried our products but we suggest calling them directly to ask if they have stock available. 2) Our warehouse is not open to the public and we don't offer tours.

[Teddy Fresh Support @TedFreshSupport]

@ColinOrCole We are so sorry to hear that this happened. If you have already emailed our team at [email protected], they should get back to you today.

[Teddy Fresh Support @TedFreshSupport]

@david_vasilchuk Please email our team at [email protected] with your 6-digit order number and a photo of the issue. We would be more than happy to help you out!

[Teddy Fresh Support @TedFreshSupport]

@fadaching Unfortunately, we cannot swap out an item in an order after it has been placed. You can exchange or return the orange bottle bag after you receive the package. Here is the link to our return policy: https://t.co/9vTW6k4kyZ

[Teddy Fresh Support @TedFreshSupport]

@Jdoll70331089 This is our What A Bear Wants T-Shirt but sadly, it is out of stock and we do not have any restocks planned. Please let us know if we can help with anything else!

[Teddy Fresh Support @TedFreshSupport]

@glyphdice The boxy tee is back on the site now :)

[Teddy Fresh Support @TedFreshSupport]

@glyphdice Thanks for reaching out! The product page will return to the website soon but we are experiencing some technical issues on our end! We apologize for any inconvenience caused and your patience is appreciated.

[Teddy Fresh Support @TedFreshSupport]

@missbunnypunk @teddyfresh Thanks for reaching out! Unfortunately, we are not doing any further restocks of the Care Bears collection.

[Teddy Fresh Support @TedFreshSupport]

@samuelcoop2005 Oh no! We are so sorry to hear that this happened. If she already sent an email to customer support, she should hear back this week.

[Teddy Fresh Support @TedFreshSupport]

@beardeddragono We are sorry for the confusion. Websites like Honey or other shopper savings sites will occasionally pull outdated codes or codes that are associated with specific clients. Sadly, we do not have any valid codes to offer at this time.

[Teddy Fresh Support @TedFreshSupport]

@DemonicNoahh If you haven't already, please email our team [email protected] with your 6-digit order number and your question. They would be more than happy to help you out.

[Teddy Fresh Support @TedFreshSupport]

@LuisB3t7rod Customer Support is available Monday to Friday, 10am-5pm (PST). Their current average response time is 2 to 5 business days for a response to your inquiry.

[Teddy Fresh Support @TedFreshSupport]

@ahhhdamnnn Oh no! If you haven't already, please email our team [email protected] with your 6-digit order number and a clear image of the issue. They would be more than happy to help you out.

[Teddy Fresh Support @TedFreshSupport]

@TLTShaman_ @teddyfresh @h3h3 @h3h3productions @YungFika @oliviuuuuhh @samtemp1e @_Starkilla We are sorry to see your order included an unexpected surprise! If you haven't already, please send us an email at [email protected] with your order number and these photos. We would be more than happy to look into this issue.

[Teddy Fresh Support @TedFreshSupport]

@fantasmantis The Teddy Skull And Crossbones Sweater restocked today!: https://t.co/j9An7pjefW

[Teddy Fresh Support @TedFreshSupport]

@armannx as well as new product releases. We also announce new products and restocks on Facebook, Instagram, and Twitter. If the product page is still on our website, you can select 'Email When Available' on the right-hand side of any items page, though a restock is not guaranteed. (2/2)

[Teddy Fresh Support @TedFreshSupport]

@armannx Thanks for reaching out! Sadly, we do not have any set restock plans at this time. To be notified if a restock does occur, please sign up for our newsletter via https://t.co/Rxmdbwj1xw, where you will get all the latest information regarding discounts, promotions, (1/2)

[Teddy Fresh Support @TedFreshSupport]

@SteffiAye We are so sorry to see that this happened to your shirt. If you haven't already please email our team at [email protected] with an explanation of the issue, a photo of the damage, and your order number. They would be more than happy to help you out.

[Teddy Fresh Support @TedFreshSupport]

@DoubleDTVx2 @teddyfresh Thanks for reaching out! This was corrected by our team earlier today. Appreciate you looking out for us :)