My girlfriend has this complain
Good Day,
I have a complaint to make.
I purchased a Redmi 15c on the 3rd of November 2025 from yisab communications and in less than 6 months on the 29th of April 2026 the screen went blank during a call for no reason. 1/1 @Xiaomi
@Xiaomi
1/2
I took it back to my place of purchase on 30th of April 2026 , and the operators tagged it to be a factory error and instead of a replacement as none of this was my fault or due to a fall.
the phone was taken from me with the aim of it being sent back to the factory
@Xiaomi
1/3
and I didn't get it returned until 2nd of June 2026 even after I had to make a deposit of 2000 naira for so claimed logistics despite my phone being on warranty .
It's exactly 14days after that why is my phone hanging?
Why don't I have a smooth running phone
@Xiaomi
1/4
is there a problem with the company's production?.
Pls see to it that my phone functions in maximum capacity
Phone IMEI1: 862453083403707
IMEI 2 : 862453083403715
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