Tejas Gnaneshwar

Travel | Aquarist | Foodie | Poker | Crypto | Founder of Zoca Cafe Sahakarnagar

[Tejas Gnaneshwar @TejasGnaneshwar]

@Prateek34381357 You were supposed to right as per his voice in the video you have uploaded. Why did you go straight?

[Tejas Gnaneshwar @TejasGnaneshwar]

@CareMagicpin Still how many days to wait and I did not receive any call regarding this issue. All I’m asking is to deactivate all of your services to my outlets that’s it. At least give a number where I can reach out to you and get this sorted. Learn from your competitors @anshoo worst team.

[Tejas Gnaneshwar @TejasGnaneshwar]

One of the worst service for a partner restaurant by agents and the point of contact manager. We have been contacting from a week now and there is no response at all. They have been running ads without authorisation for more discounts and commission. @mymagicpin @CareMagicpin

[Tejas Gnaneshwar @TejasGnaneshwar]

@CareMagicpin @CareMagicpin if we inform that magicpin is not working, we are getting bad reviews. Because of delay from you, we are getting bad reviews.
#zomato #swiggy #magicpin @anshoo

[Tejas Gnaneshwar @TejasGnaneshwar]

@CareMagicpin How long does someone need to just look into it and resolve? Why do you even approach partners when you cannot resolve a simple issue. The customers are paying through magicpin and its all going to Ads deductions which I have never authorised. Give some POC number, let me talk.

[Tejas Gnaneshwar @TejasGnaneshwar]

@CareMagicpin They have not addressed. I have sent an email and there is no response on that. Someone called regarding the issue and they never called back again on the resolution. Still outlet is On.

[Tejas Gnaneshwar @TejasGnaneshwar]

@CareMagicpin @CareMagicpin still no update on resolution. All the Ads are active and outlet is On. Still how many days you need to deactivate all your services.

[Tejas Gnaneshwar @TejasGnaneshwar]

@CareMagicpin This issue is still not resolved. I can see outlets are on and Ads are actively working. How long do you guys keep looking into it?

[Tejas Gnaneshwar @TejasGnaneshwar]

@CareMagicpin @CareMagicpin 7204343737 is the registered number. I need to deactivate both of my outlets today from your platform at any cost today for both dine in and online. If you can’t handle anything properly why do you even offer fake promises!!

[Tejas Gnaneshwar @TejasGnaneshwar]

Happy New Year 2026
#zocacafe #elysian

[Tejas Gnaneshwar @TejasGnaneshwar]

@SwiggyCares No one reached out yet @SwiggyCares

[Tejas Gnaneshwar @TejasGnaneshwar]

@Swiggy @SwiggyCares @swiggydineout @WeAreSwiggy @swiggyindia
How many days you need to resolve an issue for the payment that is on hold? My payment is on hold from one month and your team doesn’t know a resolution for it.

[Tejas Gnaneshwar @TejasGnaneshwar]

@SwiggyCares I have been waiting for the resolution from almost a month now and 4 payments stuck.

[Tejas Gnaneshwar @TejasGnaneshwar]

@SwiggyCares I have sent multiple emails to [email protected] but all I receive a response saying its on priority. Its been a month almost and its still on priority.

[Tejas Gnaneshwar @TejasGnaneshwar]

@SwiggyCares Please see the complete issue has been added in multiple posts.
Res ID is 734340

[Tejas Gnaneshwar @TejasGnaneshwar]

Really frustrated with the service and your support team response.

[Tejas Gnaneshwar @TejasGnaneshwar]

while Im still talking and asking for a resolution. After every email to the team, we receive a response saying it’s on top priority but it’s never been. Your team cannot provide the relevant team’s contact information or pass on the call to them.

[Tejas Gnaneshwar @TejasGnaneshwar]

Moreover they don’t understand the concern and repeat the same sentence 100 times before listening to the actual problem. If that is the case, why do they even call back as soon as the mail is sent when they don’t know the timeline for resolution.

[Tejas Gnaneshwar @TejasGnaneshwar]

I have updated the bank details 4 times till now from last month but still the weekly payments are going on hold and your customer support team (Sonali - Swiggy Dedicated VM Support) doesn’t have the empathy to talk their customers and disconnects the call