Temple & Webster

Australia's most beautiful online shopping experience for the home, with daily sales events at member-only prices and endless inspiration.

[Temple & Webster @TempleWebster]

@MarkCumberbatc6 Hey @Dexcat63, Sorry to hear that one of your chairs for your 4-seater setting arrived damaged. To get your replacement process started please log on to your T&W account and report a problem. Our team will be in touch to arrange this for you.

[Temple & Webster @TempleWebster]

@roblambe Hi @roblambe, We're sorry to hear this. We've forwarded your case to our escalations team and they'll contact you by EOD.

[Temple & Webster @TempleWebster]

@alexmakin @OAICgov @Allied_Express Hi Alex, Thanks for bringing this to our attention. We can see a member of our team has opened a case for you and is currently investigating the issue. They will be in touch with you shortly.

[Temple & Webster @TempleWebster]

@ARCamilleri Hi Adrian, we're sorry about that. Upon reviewing your order we can see that a member of our care team has been in touch and resolved the issue for you. T&W

[Temple & Webster @TempleWebster]

@harry4536543 Hi Harry,
We're sorry to hear this and are here to help. Please send us a DM to confirm your order details and once confirmed we'll look into this right away for you. T&W

[Temple & Webster @TempleWebster]

@Monica_mondkar Hi Monica, we can see a member of our care team assisted you on the 4th of January and a case was opened for you. If you require any further assistance please reach out to us via the case email.

[Temple & Webster @TempleWebster]

@Monica_mondkar Hey Monica, we're sorry to hear this. Upon viewing your order we can see that a member of our care team did request your items to be cancelled as you were expecting the delivery at a later date. If you require any assistance when you return please send us a DM.

[Temple & Webster @TempleWebster]

@McbainM To access your invoice online you can log into your Temple & Webster account and select "My Orders" and from here on the left side panel, you will see the invoice under the total order amount. Click on the invoice and you will have the option to either print or save the PDF file.

[Temple & Webster @TempleWebster]

@HurricaneAnnie_ Hi Anne, Sorry to hear of this. I can see that your order has since been delivered. If there is anything further we can assist you with please be sure to reach out to our friendly care team through our live chat service. Enjoy your day

[Temple & Webster @TempleWebster]

@alagalah We are sorry to hear you had issues completing your purchase. Some items on our website require a specialised delivery service. Please feel free to reach out to us via our LiveChat on our website and a member of our team will be more than happy to assist you further.

[Temple & Webster @TempleWebster]

@Saltseasand We are sorry to hear that you have not received a response to your email. Can you please send us a private message with your order details and we will look right into it for you?

[Temple & Webster @TempleWebster]

@taotheking1550 Hi Tao, we are sorry to hear about the delay in getting your order to you. Kindly send us a private message with your order details and we will look into this right away for you.

[Temple & Webster @TempleWebster]

@neilinaustralia Hi Neil, we are sorry to hear this. We can see a member of our care team has reached out to you to assist with the return request. Apologies for the inconvenience.

[Temple & Webster @TempleWebster]

@Saltseasand We would like to take the opportunity to look into this further for you. Kindly send us a private message with your order details and our team will be more than happy to reach out to you.

[Temple & Webster @TempleWebster]

@BillyHedderman Hi Billy, sorry to hear you have not received your order. Please send us a private message with your order details and we will look into this right away for you.

[Temple & Webster @TempleWebster]

@alagalah Hi Keith, sorry to hear about the issues experienced when trying to place your order. Some items on our website require a specialised delivery service and you simply need to reach out to us via our LiveChat service for assistance. Hope this helps.

[Temple & Webster @TempleWebster]

@julilobaom We are very sorry to hear this. Kindly send us a private message with your order number and we will look into this further for you. T&W

[Temple & Webster @TempleWebster]

@blardyblah We are sorry to hear about the issue with the outdoor umbrella you recently purchased. Can you please send us a private message with your order details and we will look into this immediately for you?

[Temple & Webster @TempleWebster]

@MattWatson1 Hi Matt, we are very sorry to hear this and would like to thank you for letting us know about your recent delivery experience. Can you please send us a private message with your order number so we can look into this further for you? T&W