Text

Dare service to be your biggest profit engine.

[Text @Text_HQ]

Service isn't a cost center.
It's a revenue channel you haven't turned on yet.

Turn support into sales with Text.

[Text @Text_HQ]

Every product question is a buying signal. Last month, Text-powered chats drove $6.7M in Shopify sales for our clients.

𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝗶𝘁 𝘄𝗼𝗿𝗸𝘀: AI agent reads what the customer's looking at, pulls the right products from your catalog, and shows them as interactive cards. Customers add to cart inside the chat. No redirect to the product page, no broken context, no losing the conversation.

Want to see how you can start selling through service? Text us.

[Grzegorz Pasieka @GrzegorzPasieka]

Most visitors who'd benefit from chatting never send the first message. They see a blank input and close the tab.
So we fixed that. Text's widget now reads the page and suggests questions.

[Text @Text_HQ]

The profit engine now fits in your pocket. Our Head of Mobile Experience, Katarzyna Czerwińska, reveals the new mobile dashboard that answers the question that matters most at the end of the day: 𝗵𝗼𝘄 𝗺𝘂𝗰𝗵 𝗱𝗶𝗱 𝗴𝗿𝗲𝗮𝘁 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗺𝗮𝗸𝗲 𝘁𝗼𝗱𝗮𝘆?

[Janek Białek @jotbia]

stop building automations for humans and copies for AI.
in Playbook, a skill is one definition of what your business can do in a conversation. a human runs it today, an AI agent runs the same one tomorrow.
that's Playbook on @Text_HQ demo below

[Text @Text_HQ]

266% conversion lift from customer service.

@IBTimes just covered 6 ways top companies are turning customer service into a growth engine.

#ServiceOnOffense #Text

https://t.co/qvHXYKTD45

[Text @Text_HQ]

Shopify stores closed $6.3M in sales through Text-powered chats in a single month. The questions your team treats as tickets are where most of that revenue starts.

AI Agent works the floor around the clock, spotting buying signals, pulling the right product into the chat, and recovering carts before they're abandoned. Human agents step in when the conversation calls for one.

Text is now available on the Shopify App Store. Install in minutes and start selling through service.

[Mariusz Cieply @mariuszcieply]

I’m an old soul at heart 🎹

[Text @Text_HQ]

@KaiXCreator Growing online businesses through the service that sells. 📈

[Text @Text_HQ]

@codymclain @JayBisen473370 The next shift isn't volume. It's the agent knowing the difference between a ticket to close and a sale to open. At Text we didn't replace support people, we evolved them into product experts. Like the best sales rep from the corner store. But scaled.

[Text @Text_HQ]

@marcweill Most companies are measuring the number of tickets closed. The ones winning are measuring revenue opened.
A good sales rep always did both. That's the spirit behind Text, but scaled.

[Text @Text_HQ]

"You have 100 chats a day, let's say. That's 100 chances to close a sale."
That line from Piotr Cygan, Head of Selling Experience at Text, reframes what AI is actually for in ecommerce support.

Oksana sits down with Piotr on repetitive tickets, stretched teams, and the buying signals your team is missing while it answers the same question for the fortieth time.

Watch the conversation:
https://t.co/A82qE1mdDW

[Text @Text_HQ]

Need clear proof that great service sells? Text now shows you the 𝗪𝗶𝗻𝘀 𝗰𝗼𝘂𝗻𝘁𝗲𝗿.

New feature alert straight from the Head of Reporting Experience, Jakub Firuta 👇

[Text @Text_HQ]

The first customer question after a product launch is worth more than any ad you’ll run that day.

On May 28, Sam Thomas Davies (Creative Force & Dreem) and Peter Sarzyński (Text) show you how to be ready for it — from packshot to customer answer in 8 minutes flat, to Text AI that spots buying intent and closes the sale.

Turn your next launch into day-one revenue 💵 https://t.co/qk2qTsRm6A

[Text @Text_HQ]

@UneedLists @Fitlogx We're AI Customer Service that 𝗱𝗿𝗶𝘃𝗲𝘀 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 📈
Thank you, @UneedLists!

[Mariusz Cieply @mariuszcieply]

“If you're going to throw your time, energy, and youth at a company, try to join one that's not just making a better mousetrap!”

https://t.co/AhgxJvDObK

[Text @Text_HQ]

A customer service platform handles trust at scale.

Order history. Customer data. Conversations happening in real time, across millions of interactions.

You can trust us with your business. Over the past three months, Sensiba LLP, an independent auditor, conducted a comprehensive assessment of our security controls.

The result? SOC 2 Type 2 certification 🎉.

As our Head of Security, @MateuszStahl, puts it:
"Trust is fragile — especially in security. Independent SOC 2 Type 2 audits provide clients with objective validation from external experts that our security controls are not only well designed, but also fully operational in practice."

You have independent proof that our security controls are not only well-designed but also proven to work in practice.

Because when our platform sits between your business and your customers, trust isn't optional.

If you’re evaluating a customer service platform, security is part of your checklist. We’re happy to 𝗧𝗲𝘅𝘁. Skip the long questionnaires, just read the report, and start from a foundation of trust, so we can focus on building something great together.

#SOC2 #cybersecurity

[Text @Text_HQ]

What's the difference between "we handled tickets 30 seconds faster" and "we earned $23,000 more this month"?

The first treats service as a cost. The second runs it as a revenue channel.

Text gives teams the tools to make that shift — AI agents that qualify and close, workflows triggered by buying signals, campaigns that catch customers mid-decision.

Start selling through service: https://t.co/XWmWbrlOJZ

[Text @Text_HQ]

Ever closed an online sale because a customer asked if something was dryer safe? With Text, you just write: "When a customer asks about machine drying, assure them it's dryer safe and offer a 5% discount." Your AI agent handles it from there, 24/7, every chat, no code.

The best sales associates have always done this: turned a small question into a reason to buy.

Text gives every business that same concierge instinct, at scale.
You decide what should happen. Your AI handles the rest.

[Text @Text_HQ]

91% of conversations resolved without a human. First month on AI agent. US accessibility brand.
Hundreds of questions answered, every customer looked after, and sales closed by the same agent that was handling support. One conversation doing the work of two teams.
Great service sells. Text us to see how.

[Text @Text_HQ]

@KolbuszPawel 💯 Support is the new sales floor.

[Text @Text_HQ]

$9.20M came in through customer service chats powered by Text. Not from ads, not from outbound. From conversations our clients were already having.

When every chat is a chance to close, the numbers move fast. Clients who put service on offense are seeing +39% month on month.

That's what happens when you stop treating support as a cost.