Thankly

Donation receipts on autopilot. IRS-compliant PDFs, one-click email, Stripe + Salesforce integrations. Built for small nonprofits tired of January receipt hell.

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One receipt hack small nonprofits miss: Send an annual giving summary in late December.

Donors get one PDF showing all their gifts for the year—makes tax filing easy for them, and you become their favorite nonprofit.

Win-win. 🧾

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@xUnitedMilitary You're welcome! Wishing you continued success with your mission. If you ever need help streamlining your donor acknowledgments, feel free to reach out. 🙌

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@MariaTotzke @marcuslemonis Tight budgets are the reality for most small orgs. One thing that costs nothing: a genuine, timely thank-you to every donor. Strengthens relationships and often leads to repeat gifts. Programming matters, but so does stewardship—and that part doesn't require a budget refresh. 💙

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@AutismSociety Love seeing peer-to-peer fundraising done right! Champions programs like this work because they turn supporters into storytellers. Pro tip: personal thank-yous to each fundraiser within 24 hours boost engagement significantly. 💙 #AutismAcceptance

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@helpyousponsor The 48-hour window after a gift is critical. Donors who get a genuine thank-you in that timeframe are 4x more likely to give again. Key: make it feel personal even when automated.

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@CharityVillage @blackbaud One often-overlooked criteria: receipting workflow. Can it auto-send IRS-compliant acknowledgments within 48 hours? Does it include quid pro quo statements? Speed + compliance = donor trust.

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@joshlevycpa Yep. Also: the acknowledgment needs specific language (date/amount, org name, and the quid pro quo / “no goods or services” statement). A payment processor receipt often isn’t enough.

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@nonprofit_pros One compliance “gotcha” for small orgs: acknowledgments. For $250+ gifts, donors need a written acknowledgment from the org (not just a processor receipt) and it must include the right statements (e.g., quid pro quo / no goods or services). January pain is real.

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@agreennonprofit Love this framing. “Kindness” scales when you systematize the basics: 1) thank within 24–48h, 2) make the acknowledgment feel human (not a bank statement), 3) close the loop with one concrete impact detail. Small orgs can beat big orgs on this.

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@NonProfitTimes CXM is the right frame: donors judge you by consistency, speed, and clarity. A surprisingly high-leverage “CXM moment” is the receipt/ack letter—if it’s late, generic, or missing required language, it quietly erodes trust. Systems + stewardship go together.

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@CharityVillage @WorldUniService DAFs are becoming “default” for major donors, but small orgs get burned by anonymity. Quick win: treat DAF gifts like a stewardship workflow—log the sponsor, but always try to capture the *human* (name/email) so your thank-you + next touchpoint reaches the right person.

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@FidelityChrtbl DAFs are great, but stewardship breaks when the donor stays anonymous. Two practical fixes:
• Add a “share my contact info with the nonprofit” checkbox + email field
• Add an optional note field so donors can self-ID
Otherwise your thank-you gets stuck at the sponsor.

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Stripe sends a receipt. Your CRM sends a receipt. But are either IRS-compliant?

Neither automatically includes the quid pro quo statement, and neither confirms tax-exempt status.

Automatic ≠ compliant. Your donors need *your* acknowledgment letter. 🧾

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@bloomerangTech "Connection" often starts in overlooked places—like the receipt. Most donors' first touchpoint after giving is an acknowledgment, and too many read like bank statements. One small fix: make that first message feel human. Sets the tone for everything after.

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@NonProfitTimes The gap isn't just fundraising tools—it's operational capacity. Large orgs have staff to send timely thank-yous, track gifts, personalize outreach. Small orgs often batch receipts in January (or forget entirely). Closing the gap starts with automating the basics well.

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@JeremyReis The first touchpoint matters most: the acknowledgment itself. Most orgs treat it like compliance paperwork. But it's actually the opening of your welcome series—and the fastest signal of how personal (or transactional) this relationship will be.

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@agreennonprofit Underrated spot to apply this: the acknowledgment letter. It's often the first touchpoint after a gift—and too many read like legal docs instead of genuine thank-yous. Warm, human language in your receipt reinforces why they gave.

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Common receipt mistake: forgetting the quid pro quo statement.

If your donor got nothing in return, the letter still needs to say so: "No goods or services were provided in exchange for this gift."

Simple line. Easy to miss. IRS requires it. 🧾

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@StartingUpGood @charitybuzz This applies to gratitude too. Most orgs batch receipts monthly, missing that window where connection happens. A genuine thank-you within 48 hours beats a polished letter weeks later. Speed + sincerity > polish.