@AmericanAir big shout out 2 the FA Cathy working business class on todays flight 177 from JFK-SFO. She needs 2 b recognized not just 4 her customer service but her hospitality. I’ve had the pleasure of being her repeat passenger and the way she goes above & beyond cant be beat
@AmericanAir special shout out to Martha @ the check-in/ticketing desk this morning @ SFO. She exudes customer service and deserves a medal for going above and beyond.
@Marriott@MarriottBonvoy@MarriottIntl you have by far the RUDEST front desk staff at you Brooklyn Bridge New York location. As a Platinum Elite I would expect a little grace. Tell me is attitude complimentary or is that included in the amenity fee?
@Marriott@MarriottBonvoy absolutely THE worst customer experience @ Marriott Kauai Beach club & your front Desk Relations manager Anne Marie should be FIRED for her lack of customer service As a platinum elite member I expected more from you #Badcustomerservice#BadExperience