@virginmedia@DomWarr Absolutely agree - second rate treatment. We just moved house literally up the road. Said it would be seamless transition, they fucked up our billing charged us twice for several months and now have cut us off, I work from home and it’s costing me my business.
@virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone.
Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!
@DandG_UK @chutney_107@Cranstoun_org Tracy your it sorry though are you otherwise you’d resolve your customers issues. I have already created a support group and we will be going to the press.
@DandG_UK ..airing our grievances publicly when you apparently don’t have a phone line is your fault alone that social media is the only form of contact. 2/2
@DandG_UK I wonder what @elonmusk’s opinion would be on this? Clearly you don’t like the public knowing how shameful your customer service and the fact that dozens of other D&G customers feel the same. 1/2